BetPhoenix Review

Licensed in Costa Rica, BetPhoenix joins a number of online casinos that call
a Caribbean island home. Often, online sportsbooks and casinos licensed by these
islands as they tend to be more open to gambling than countries such as The
United States. Outside of these Caribbean islands, I also come across many sites
that are licensed by European or South American countries.

One of the great things about BetPhoenix is that they are not new to the
game. In fact, BetPhoenix has been around for over a decade making them one of
the more established online sportsbooks and casinos out there.

Ratings Breakdown

Overall

I’ve rated BetPhoenix a 4.0 out of 5.0 as they’ve got lots of good going on
for them in most areas. Outside of their casino, BetPhoenix has brought lots to
the table for their clients. If they can do some serious overhaul on their
casino, this site could be a well-rounded machine.

Game Variety

Unfortunately, their casino is quite terrible. BetPhoenix offers one of the
smallest game selections that I’ve ever come across when it comes to online
casinos. Due to this and other issues that I have with the casino, I have to
rate it a 1.0 out of 5.0.

Banking

From a banking standpoint, BetPhoenix has some great options for their
clients. Currently, they offer lots of the primary banking options that one
would expect from an online sportsbook and casino. That being said, they could
benefit from adding in a few other standard banking options such as Skrill and
Neteller.

Bonuses

By far the shining star of the BetPhoenix website is their bonuses. I’m
seriously impressed by the magnitude of significant bonus options that they
offer their clients. Thanks to this extensive lineup, it leaves clients with
lots of chances to earn free money while doing their gambling online.

Customer Service

BetPhoenix has assembled a stellar team of customer service agents. I was
delighted with the help that I received from their team along with the multiple
contact options that I had to reach them. Another additional plus is that they
offer customer service support in multiple languages. My only knock on them was
that they don’t currently provide 24/7 customer service support.

User Interface

Overall, the user interface on BetPhoenix was excellent. I was able to
navigate my way around the site and find what I was looking for with ease. Based
on that, I’m incredibly pleased with the user interface that they offer on the
site.

Founded in 2007, BetPhoenix is no newcomer to the online sportsbook and
casino space. Because of this, I was excited to take a look under the hood to
see what all they had to offer. With some much time in the industry, I had high
hopes that BetPhoenix has assembled a reliable sportsbook and casino for their
clients.

Below, you’ll see the findings of my complete review of BetPhoenix. I’ve left
no stone unturned as I looked into every aspect of their site. From their
sportsbooks to their customer service, I’ve scanned it all to provide you with a
complete review. Since I haven’t been paid by the BetPhoenix to write an honest
review, I’m free to give you my honest thoughts and opinions on what they have
to offer. I’ll tell it to you like it is since my goal is to help readers like
you have the best online gambling experience possible.

Sportsbook

At BetPhoenix, they offer a good selection of sports you can bet on. In
total, you can select from 19 different options. For your convenience, I’ve
listed them below so you can see if your favorite sports are available on
BetPhoenix. One thing worth noting is that BetPhoenix only lists sports that
they currently offer wagers on. Therefore, if you don’t see a sport on the list
below, make sure to check back once that sport’s season has started.

Sports Offered

• Football
• Basketball
• Hockey
• Baseball
• Soccer
• Tennis
• Golf
• Boxing
• Mixed Martial Arts
• Motor Sports
• Esports
• Cricket
• Rugby
• Darts
• Snooker
• Aussie Rules
• Cycling
• Entertainment
• Politics

While their list of sports you can bet on isn’t the longest one out there, I
still like the balance. What’s nice is that they offer a good selection of major
sports like golf and tennis while also offering some harder to locate sports
like esports and cricket. I wouldn’t mind seeing them add more sports in the
future to add a larger selection but it’s a pretty good lineup as is.

I noticed right away that they offered live betting. Since live betting is
such a hot term right now in the sports betting world, I’m glad that BetPhoenix
isn’t missing the boat. I was pleased with the live betting options that they
had to offer. One great thing about BetPhoenix’s sportsbook is that they make it
very simple to locate in-play betting action. Just look for the call out at the
top of the left-hand navigation bar, and you’ll be on your way.

It was very intuitive to move about the site and locate the wagers that I was
searching for. One neat touch that helped greatly was that BetPhoenix calls out
hot games and upcoming games. I found both of these lists very useful for
identifying potential wagers. You can locate links to these two lists in the top
left of any sportsbook page.

Luckily, BetPhoenix allows players to change how their odds are displayed in
the sportsbook. Clients can choose between American, decimal, or fractional
formats. I’m glad that they offer this option as it helps clients view odds in
the form they prefer. If you’d like to change how your odds are displayed on
BetPhoenix, just use the account preferences section located in the top
right-hand corner of any page.

Another great feature of their sportsbook is that they offer the sportsbook
in four different languages. While the site defaults to English, you can also
select from three other Asian languages. For clients looking to change the
display language, just use the account preferences section.

BetPhoenix’s sportsbook is also mobile friendly. While they don’t offer a
mobile app at this time, the site had a very functional responsive design that
made it fit the screen perfectly on my tablet and phone. Placing a wager using a
mobile device was no issue thanks to how mobile-friendly the site is.

I’m happy with the sportsbook that BetPhoenix brings to the table. My only
suggestion to them would be to add some more sports to their lineup. Other than
that, they’ve got a reliable online sportsbook!

Esports

If you’re into betting on esports, you’ll be glad to know that BetPhoenix
offers action on them in their sportsbook. For those of you that don’t
understand what esports is, they are multiplayer video games that are played in
tournament formats. Right now, esports is one of the hottest trends in the
online sportsbook world.

Currently, you can wager on two of the most significant games: CS:GO and DOTA
2.

At this time, BetPhoenix only
appears to offer outright winner wagers on their esports options. This is
something that I would like to see them expand along with the games that they
offer bets on.

Slots

I took some time to take a deep dive into the slots selection at BetPhoenix.
Unfortunately, I was immediately underwhelmed. I was very disappointed to see
that they only offer 17 total slot game options to their clients. This was very
suspiring to me as I’m used to seeing online casinos that provide hundreds of
slot games to their clients. BetPhoenix has a long way to go to catch up with
any form of industry average.

On top of the super small selection, I also noticed that none of the slot
games that they offer are branded. Everything that I saw was a generic named
game such as “Cherry Fiesta” or “Fantasy Park.” Branded games tend to be more
engaging and often have better graphics than generic games. I am at least happy
to report that BetPhoenix isn’t offering any cheesy knock-off games at this
time. I’d like to see them offer some branded games in their lineup.

The quality of their slot game graphics looked pretty average to me. I’ve
definitely seen better, but I’ve also seen worse. Being just average, there is
some room for improvement for BetPhoenix to step things up here. I would prefer
to see more selection.

This is an excellent touch as it allows
you the ability to see if you like things before taking the time to go through
the signup process. To try games out, just click on the “Fun” option for any
game. You’ll then be able to play that game for free to see how it looks and
feels.

I went ahead and tested the site out on my phone too to see if the website
was mobile friendly. I’m happy to report that the site is mobile friendly and
all slot games work just fine on my phone. I’ll provide more details on the
site’s mobile compatibility in a section later on, if you’d like to learn more.

As a whole, the slots selection on BetPhoenix is very weak. Their lack of
choice is their most prominent weak spot. The games that they do have are not
terrible, but there aren’t enough of them. Let’s hope that they’ll add some more
slots shortly.

Casino Games

At BetPhoenix, they offer a small lineup of casino games. At this time,
you’ll find a selection that includes 17 slot games, 7 card games, 6 video poker
games, 3 roulette games, and 3 live dealer games. I couldn’t help but
immediately feel like the online casino was a complete afterthought for the
management team at BetPhoenix.

I was thrilled to see that BetPhoenix offered some live dealer casino games.
Quite honestly, I was very surprised based on just how small their overall game
selection was. At BetPhoenix, you can choose from three different live dealer
games: roulette, blackjack, and baccarat. One cool thing that I like at
BetPhoenix was they offered some live dealer tutorial videos. These are great
for anyone that is new to playing live dealer casino games.

One positive worth mentioning is that BetPhoenix offers all three types of
roulette on their site. This feat is very rare to come across in the online
world. It’s not often that I come across another online casino offering
American, French, and European roulette options in the same spot.

Overall, the game graphics offered on the casino games at Bet Phoenix were
ordinary at best. They’ll certainly do the trick, but they didn’t leave me
saying wow. It would be great if they could bring in some games with some more
engaging and exciting graphics for their clients.

If you’re looking to play casino games at BetPhoenix from your mobile device,
you’re in luck! BetPhoenix has a very mobile friendly website which makes it
straightforward to play all of their games on your tablet or phone. Just point
your browser to their site, and you’ll quickly be playing your favorite casino
games.

I’ll be honest; the online casino offered by BetPhoenix is quite a letdown.
From the small count of games to the average graphics, there just isn’t much to
get excited about. Hopefully, we’ll see the management team invest some more
time and money to help make their casino better in the future.

Bonuses and Promotions

If you’re on the fence about signing up at BetPhoenix, I’m about to change
your mind. BetPhoenix has one of the most extended and most comprehensive lists
of bonus and promotional offers that I’ve ever seen. They provide loads of
opportunity for you to earn some serious bonus cash. In this section, I’ll
detail each of their current promotions so that you can see which of them might
be a good fit for you.

Sportbook Sign Up Bonus

I’m not going to lie; the signup bonus offered by BetPhoenix is one of the
biggest ones that I’ve recently come across. In total, you can earn up to $2,625
thanks to a very generous 175% match of your initial deposit. If you want to
receive the maximum bonus, you’ll need to deposit $1,500 or more. To take
advantage of this killer deal, just make sure to use promo code “175BONUS” when
making your first deposit at BetPhoenix.

In order to qualify for this promotion, you’ll need to deposit a minimum of
$100 for your first deposit. It’s also worth noting that this promotion only
applies to cash deposits so unfortunately, credit card deposits don’t count. For
those of you taking advantage of this offer, be aware that it carries a 18x
rollover requirement.

Sportsbook Bitcoin Deposit Welcome Bonus

Are you into cryptocurrencies like Bitcoin and Ethereum? If so, then you
should check out this bonus offer from BetPhoenix. Currently, you can score a
100% deposit bonus match if you make your initial deposit using Bitcoin.

Under the terms and conditions of this offer, you can earn up to $1,000 of
bonus cash. To be eligible for this promotion, you must deposit at least $200.
If you do decide to take advantage of this offer, you should be aware that the
bonus funds carry a 15x rollover requirement.

Sportsbook Credit Card Deposit Bonuses

For players that want to use credit cards for their deposits, BetPhoenix has
some deposit bonuses for them too. While these bonuses are not as sexy as some
of the other bonus offers for other deposit types, these still add some value
for the players. With this bonus, you can earn up to 20% bonus match on your
credit card deposits. Below, I’ve broken out the three options that you can
choose from.

10% Free Play Credit Card Bonus

• Minimum reload deposit: $100
• Maximum reload deposit: $500
• Maximum bonus amount: $50
• Rollover requirement: 2x
• Claim code: 10FP

15% Free Play Credit Card Bonus

• Minimum reload deposit: $100
• Maximum reload deposit: $500
• Maximum bonus amount: $75
• Rollover requirement: 3x
• Claim code: 15FP

20% Free Play Credit Card Bonus

• Minimum reload deposit: $100
• Maximum reload deposit: $500
• Maximum bonus amount: $100
• Rollover requirement: 4x
• Claim code: 15FP

My favorite part of this offer is that both of these offer very low rollover
requirements. If you opt for the higher 20% bonus, the 4x rollover requirement
isn’t all that steep. Thanks to their low minimums, these bonus matches can be a
great option for players just looking to test the water a bit.

Sportsbook Tuesdays and Wednesdays Deposit Promotion

If you’re looking to get some good bang for your deposit dollars at
BetPhoenix, consider depositing Tuesdays or Wednesdays. Under this promotion,
you can score a 100% deposit match if you deposit between $300 and $1,000 on
these two days. For players looking to take advantage of this offer, just use
promo code “P2P” when making your deposit.

You should be aware of some things from the fine print of this offer. For
one, this offer is only available for person to person transactions.
Unfortunately, it won’t apply to other deposit methods. Also, if you do take
advantage of this promotion, your bonus cash will be subject to a somewhat more
significant 18x rollover requirement.

Sportsbook Low Roll Promotion

BetPhoenix offers a substantial low roll bonus for clients looking to earn
some bonus cash without dealing with massive rollover requirements. Under their
Low Roll Promotion, you’ll receive a 50% bonus match on all deposits between
$100 and $600. The best part of this promotion is that the bonus funds are
subject to a very low rollover requirement of just 5x. Personally, I’m a huge
fan of this promotion as I like low roll promotions since I have a much higher
chance of keeping the bonus cash for myself. To claim this promotion, just use
promo code “LOWROLL” when making your deposit.

Sportsbook Reload Bonuses

When you’re down on your luck, and you deplete your account funds at
BetPhoenix, be sure to take advantage of the sweet reload bonuses that they
offer. Using this promotion, you can earn up to 150% bonus match on your reload
deposit. What caught my eye is that the maximum bonus for this offer is a
staggering $2,250!

As part of this promotion, you get to pick the amount of bonus match that you
want. You’re able to select from 150%, 125%, and 100%. Depending on the option
that you choose, you’ll also have different rollover requirements. To help spell
this out more clearly, I’ve provided greater detail on your options below so
that you can see which one of these might be the best for your situation.

150% Free Play Reload Bonus

• Minimum reload deposit: $100
• Maximum reload deposit: $1,500
• Maximum bonus amount: $2,250
• Rollover requirement: 16x
• Claim code: RL150

125% Free Play Reload Bonus

• Minimum reload deposit: $100
• Maximum reload deposit: $1,500
• Maximum bonus amount: $1,875
• Rollover requirement: 14x
• Claim code: RL125

100% Free Play Reload Bonus

• Minimum reload deposit: $100
• Maximum reload deposit: $1,500
• Maximum bonus amount: $1,500
• Rollover requirement: 12x
• Claim code: RL100

As you can see, the rollover is higher if you want more bonus match. I like
the flexibility of the promotion as it allows players the ability to weigh the
risk versus reward of taking more of a bonus in exchange for a higher rollover
requirement. Personally, I like to swing for the fence, which makes me more
prone to select the 150% bonus match offer.

Referral Bonus

If you’re happy with BetPhoenix, you can earn some bonus cash by referring
your friends to wager there too. Thanks to their Referral Bonus, you can receive
a bonus equal to 25% of your friend’s initial deposit. The cap for this bonus is
a very generous $375. To gain the full amount, your friend would need to make an
opening deposit of $1,500 or more.

There are a few things worth noting from the fine print on this offer. First,
your friend will need to list your account number when signing up in order for
you to get the credit. Secondly, your friend must make an initial deposit of at
least $200 for you to earn your 25% referral bonus. Finally, it is worth noting
that any bonus funds that you make from this promotion are subject to a 5x
rollover requirement.

Casino Signup Bonus

For clients planning to play at the BetPhoenix online casino, don’t miss
their Casino Signup Bonus. Through this promotion, you can earn a whopping 500%
deposit match on all deposits between $100 and $300. That means that you can
score $1,500 in bonus cash with an opening deposit of $300 or more!

I wanted to point out some things that I noticed in the fine print of this
offer so that you were aware of the terms and conditions. For one thing, craps,
roulette, and dice games are not allowed for this promotion. Something else to
be mindful of is that the bonus funds from this promotion are subject to a
substantial rollover requirement of 35x. To take advantage of this casino
welcome bonus, just make sure to use promo code “WELCOME500” when making your
opening casino deposit.

Casino Reload Bonuses

Similar to their sportsbook reload bonuses, BetPhoenix also offers some great
reloads promotions for their online casino. If you’ve tapped out your casino
account completely, consider using one of these bonus offers to help add some
more cash to your account when making a reload deposit. If you take advantage of
this offer, you can score a massive 300% deposit match, earning you as much as
$3,000 of bonus funds.

How much you’ll earn depends on how much you decide to reload your account
with. The more money you deposit, the more bonus cash you can earn. I’ve
included the details of the three tiers below so that you can see which one
might make the most sense for you. One thing worth noting is that all the tiers
carry the same 35x rollover requirement.

300% Casino Reload Bonus

• Minimum reload deposit: $501
• Maximum reload deposit: $1,000
• Maximum bonus amount: $3,000
• Rollover requirement: 35x
• Claim code: RLD300

200% Casino Reload Bonus

• Minimum reload deposit: $251
• Maximum reload deposit: $500
• Maximum bonus amount: $1,000
• Rollover requirement: 35x
• Claim code: RLD200

150% Casino Reload Bonus

• Minimum reload deposit: $100
• Maximum reload deposit: $250
• Maximum bonus amount: $375
• Rollover requirement: 35x
• Claim code: RLD150

Casino Slots Bonuses

Fans of slots online should take note of the slots bonus offered at
BetPhoenix. This promotion brings the most potential value to the table for
clients. Under the terms and conditions of this promo, you can earn up to $6,000
of bonus cash thanks to an incredible 600% deposit match! I honestly can’t
recall the last time that I saw a slots match this high.

Depending on the amount that you deposit for slots, you’ll earn a match
ranging between 350% and 600%. To help you visualize your options, I’ve detailed
the three tiers of this bonus below. Using this, you can determine which one
might be the best for your slots betting needs.

600% Casino Slots Bonus

• Minimum reload deposit: $501
• Maximum reload deposit: $1,000
• Maximum bonus amount: $6,000
• Rollover requirement: 32x
• Claim code: SLTRLD600

500% Casino Slots Bonus

• Minimum reload deposit: $251
• Maximum reload deposit: $500
• Maximum bonus amount: $2,500
• Rollover requirement: 32x
• Claim code: SLTRLD500

350% Casino Slots Bonus

• Minimum reload deposit: $100
• Maximum reload deposit: $250
• Maximum bonus amount: $875
• Rollover requirement: 32x
• Claim code: SLTRLD350

Live Casino Sign Up Bonuses

Hopefully, you’ve tried out live casino action by now. If not, I definitely
suggest testing it out. I’m a monster fan of live casino action online due to
the added interaction that the format offers. For those of you that have not
tried it yet, this promotion might be a good starting point for you.

With their Live Casino Sign Up Bonus, you can earn a deposit match of up to
175%. If you were to cap this promotion out, you could add an additional $875 to
your account. I’ve broken out the two tiers of this bonus below for your review.
As you’ll see, you’ll earn more bonus if you deposit more funds for the live
casino.

175% Live Casino Sign Up Bonus

• Minimum reload deposit: $251
• Maximum reload deposit: $500
• Maximum bonus amount: $875
• Rollover requirement: 39x
• Claim code: NLC175

150% Live Casino Sign Up Bonus

• Minimum reload deposit: $100
• Maximum reload deposit: $250
• Maximum bonus amount: $375
• Rollover requirement: 39x
• Claim code: NLC150

Live Casino Reload Bonuses

If you enjoy playing on the live casino at BetPhoenix and you need to deposit
more funds, definitely consider using their Live Casino Reload Bonus. With this
offer, you can score up to $750 of bonus cash. This is possible thanks to a
reload match of up to 150%. How much bonus you’ll earn will depend on how much
money you recharge your account with. Below, I’ve provided the details on the
two different choices that you’ll have to choose from. To earn the higher bonus
level, make sure that you deposit at least $251.

175% Live Casino Sign Up Bonus

• Minimum reload deposit: $251
• Maximum reload deposit: $500
• Maximum bonus amount: $750
• Rollover requirement: 36x
• Claim code: RLC150

150% Live Casino Sign Up Bonus

• Minimum reload deposit: $100
• Maximum reload deposit: $250
• Maximum bonus amount: $312.50
• Rollover requirement: 36x
• Claim code: RLC125

Sportsbook Reload Bonuses

Just like with their sportsbook, you can also earn some extra cash for
yourself by referring your friends to the online casino at BetPhoenix. With
their Casino Referral Bonus, you can receive a 200% match of your friend’s
initial deposit. To gain the maximum bonus amount of $200, your friend will need
to make an initial deposit of $100 or more. One thing worth noting about this
promotion is that the bonus funds carry a 20x rollover requirement.

Phew! I wasn’t kidding when I told you that they had an impressive lineup of
bonuses and promotions. While the list is long, that list represents tons of
opportunity for you to test different areas of their site out while picking up
some serious bonus cash. Make sure that you check out their promotions page on a
regular basis to always maximize your bonus earning potential.

Banking

If you’re thinking about wagering at BetPhoenix, you’ll need to make sure
that you can get your money on their site to get the ball rolling. In addition,
you’ll also want to make sure that you’ll be able to withdrawal your funds too.
In this section, I’ll detail the deposit and withdrawal banking options that
they have to offer at this time.

Payment Options

At BetPhoenix, they offer five different banking options. For your
convenience, I’ve listed each of these options below:

• Bitcoin
• Person to Person Transactions
• Cashier Check
• Bank Wire
• VISA

Overall, BetPhoenix has an excellent lineup of banking options. What’s nice
is that they have all of the standard bases covered with options such as VISA
and Person to Person Transactions. It’s also cool to see that they offer Bitcoin
as cryptocurrencies are currently exploding in popularity. My suggestion for
them to improve the lineup would be for them to add in some other popular online
banking options such as Skrill and Neteller.

Mobile Compatibility

BetPhoenix has a stellar mobile-friendly website. In all honesty, it’s one of
the better mobile-friendly sites that I’ve seen. The web pages quickly adapt to
the proper size for mobile devices, and the look and feel are super clean.

Mobile Sports Betting

For those of you planning to do your sports betting on BetPhoenix, you’ll be
happy to know that you’ll be able to place your wagers from anywhere using their
mobile site. As long as you have your device and an internet connection, you’ll
be ready to rock. Their mobile version of the site was straightforward to use,
and I had no problems locating and placing my wagers.

Mobile Casino

Luckily, their mobile-friendly site makes it super easy for you to play every
last one of their casino games from your mobile device. During my review, I took
the time to test out several different casino games using both my tablet and my
phone. In all cases, the mobile version of the site worked perfectly with their
online casino.

Mobile Poker

BetPhoenix does offer mobile poker options. You’re able to play all 6 of
their video poker options through your mobile device. I tested out several of
the video poker options from my phone and found the mobile interface to be very
sleek and easy to use. Assuming that they grow their video poker options in the
future, this should mean that we’ll also see more mobile poker game options
available at that time which would be a great addition.

Mobile App Evaluation

At this time, BetPhoenix does not have a mobile app available for their
clients. I reached out to their support team and inquired if they had plans on
rolling out one anytime soon. None of the agents that I spoke with had any firm
answers so I think it’s safe to assume that it might be a bit before we get one
from BetPhoenix. That being said, the mobile app isn’t pressing since their site
is already very mobile friendly.

As a whole, the mobile compatibility of BetPhoenix is excellent. I’m very
impressed with what they’ve accomplished on this front. It’s great to see that
they have created such a stellar mobile experience for their clients.

Customer Service

Before I wrap things up, I wanted to make sure that I took the time to
investigate the customer service offered by BetPhoenix. I always look for a site
that provides stellar customer service, so that there is help there if and when
I need it. In this section, I’ll give you the scoop on what I found out about
the customer service offered by BetPhoenix.

At BetPhoenix, you’ll be able to contact their team using one of three
different contact options. Depending on your preference, you can use phone,
email, or live chat to reach them. Seeing that they offer these three contact
options is very impressive since it should make it easy for just about anyone to
reach their team.

I was happy to see that BetPhoenix offered telephone customer service.
Unfortunately, I don’t see enough online sportsbooks providing this type of
support. What’s excellent about BetPhoenix is that they provide telephone
support in three different languages which is super rare. If you’d like to
contact BetPhoenix using the phone I’ve gone ahead and listed all of the contact
numbers below so that they are handy if you need them.

English Customer Service Support:

• 1-877-717-7747
• 1-888-889-4368

Vietnamese Customer Service Support:

• 1-888-378-0888
• 1-888-889-4219

Chinese Customer Service Support:

• 1-888-238-8198
• 1-888-889-4312

Wager Support:

• 1-888-238-8018
• 1-888-889-4313

Casino Support:

• 1-888-416-2642

For those players that prefer email as their primary point of customer
service contact, that’s also an option at BetPhoenix. I was impressed to see
that they offered support not just in English but also in Vietnamese. As well,
BetPhoenix offers department level emails so that your email gets in the hands
of the team that you need to contact more quickly. Below, I’ve provided you with
each of the contact emails for BetPhoenix so that they are convenient when you
need them.

• General Customer Service: [email protected]
• Vietnamese Customer Service: [email protected]
• Security Support: [email protected]
• Casino Support: [email protected]

Finally, the last remaining contact option for reaching their customer
service team is live chat. Personally, live chat is my go-to method for
contacting customer service. I’m a big fan as it makes it nice and easy to reach
their team while I’m currently on the site. As well, based on my experience,
live chat tends to help me get the fastest results. If you want to contact their
team using the live chat functionality, just click on the live help bubble in
the bottom left-hand corner of any page.

During the review, I tried contacting BetPhoenix using all three of the
options described above. I’m happy to report that I received informative help
very quickly using all three methods. I was pleasantly surprised by just how
good their team’s support was.

Overall, I’m delighted with the customer service that BetPhoenix has to offer
their clients. Not only do they provide multiple ways to contact the team, but
they also have assembled a stellar group of employees to aid their customers. My
only suggestion for them would be to consider expanding their customer service
support hours to a full 24 hours a day. Currently, they operate the vast
majority of it minus the overnight US hours.

Summary

As a whole, BetPhoenix has assembled a very spectacular online sportsbook.
While I wish that I could say the same about their online casino, it’s just not
there at this time. If you’re mostly looking to bet on sports, BetPhoenix should
be an excellent home for you. However, if your primary objective is online
casino games, you might want to look for a site that offers more game selection.
Thanks for reading and best of luck with your future wagers!