A Comprehensive Review of Box24 Casino

You don’t need to be an experienced online gambler to recognize that the Box
24 Casino is a casino specifically targeting Slot Players. Slot machines are as
diverse in variety as they are great in number.

Today’s technology makes it possible for these types of games to closely
resemble their live casino counterparts. The graphics are big and bold, the
audio is a suitable accompaniment, and all of the little extras that enhance the
slot machines’ widespread appeal are front and center whether players are on
their computer (Mac or PC) or are playing on their mobile device.

The Box 24 Online Casino launched in 2009 and is a Top Game Casino hosting
software by some of the top game providers including
BetSoft,
Octopus Gaming, and
Rival Games. The marriage of multiple
providers adds to the quality and diversity of their casino games and provides
players with some options they may not find elsewhere.

The website itself has a nice, sleek, polished design. Thought and care were
put into the selection of the information they chose to feature, as well as
toward the layout that lends itself to easy navigation for new and frequent
players.

Accepted Countries

U.S. players are accepted

Players from all other regions are accepted with the exception of the following geographical locations:

• Afghanistan
• Guinea-Bissau
• Somalia
• American Samoa
• Haiti
• Angola
• Hong Kong
• Sudan
• Belgium
• Iran
• Syria
• Burundi
• Iraq
• Tajikistan
• Cambodia
• Israel
• Turkey
• Chad
• Libya
• Turkmenistan
• Chinese Taipei
• Martinique
• Congo Republic
• Monaco
• US Virgin Islands
• Democratic Republic of Congo
• Myanmar
• Uzbekistan
• Eritrea
• Netherlands
• Venezuela
• France
• North Korea
• Yemen
• French Guyana
• Philippines
• Zimbabwe
• Guadeloupe
• Puerto Rico
• Guam
• Singapore
• Bulgaria
• Greece
• Italy and Romania.

Rating Breakdown:

Overall

Box 24’s Online Casino targets Slot Players with an outstanding 141 Slot
Games in number. The Slot variety is just as impressive as each of the 141 games
is unique and has different bonus structures, payouts, themes, and multipliers.
Factor in one of the best Welcome Bonuses and Box 24 definitely aims to impress.
The website itself is appealing and comes across as an upscale quality casino.
Credit and debit card deposits and quick turnaround MoneyTransfers lend
themselves to the appeal factor of this casino. There have been a few complaints
issued by Box 24 players regarding the withdrawal process and the stipulations
that accompany the casino bonuses as well as a few customer service concerns,
but other players were impressed with the friendliness and helpfulness of the
Live Chat representatives. The Mobile Casino also provides a nice user interface
for playing on the go. The only downside is the limitation of other casino games
aside from Slots.

Slot Casino

Box 24 is a Slot Casino. The majority of games are Slot games and they’re
offered in a huge variety of themes and corresponding enhancements. Many Slot
games feature a video and audio introduction and game play is much more exciting
than traditional “spin the reel” slots. These games showcase advanced technology
and provide experiences as close to the live casino versions as possible. The
mobile Slot Casino is another reason for the high mark in this area. Mobile Slot
play is equally as fun and just as functional and interactive. Some slots offer
mini jackpots (a few thousand dollars for each of the top prizes) and others are
true progressives linked to other online casinos allowing Box 24 players the
opportunity to win prizes ranging from $50,000 to over $2 million.

Other Casino Games

Compared to the 141 slot games, the total of 28 other Casino games in the Box
24 Casino is a bit disappointing. There are five Video Poker, 11 Table Games,
three Live Table Games, and nine Specialty games. Table Games are primarily
comprised of Blackjack and Roulette, and the Specialty games are largely Scratch
and Wins. A few more diverse offerings would up the appeal factor to non-slot
players.

Game Variety

We’re factoring in both the Slot games and the other Casino games in this
variety category. Slot Games reign supreme in their assortment as each and
every game is vastly different. There really isn’t anything missing in the Slot
Game area, as players could be kept busy for months just trying out each one.
Variety in the other Casino Game area could be a bit better but, in relation to
the quantity, is pretty impressive. Most of the casino standards are represented
including Blackjack, Roulette, Craps, Video Poker, Baccarat, and Keno. Blackjack
and Roulette even feature multiple variations of each game to provide some
additional player choices.

Mobile Casino

Honestly, we’d love to give five stars in this category, as we really like
the overall look and interaction that Box 24’s mobile casino provides. It’s a
nicely organized website that is extremely user-friendly regardless of the
limitations in screen size. The mobile casino allows players to register,
conduct banking transactions, review current promotions, review FAQs or Terms
and Conditions, and quickly access the Customer Service department. The only
detriment to this mini casino is the limited number of other Casino Games. Live
Dealer games are not even available in mobile format. Players opting to play
with a real live person must do so from the full website on their PC or Mac.
Craps, Baccarat, Casino War and the majority of Video Poker games are also not
available to play on tablets or smartphones.

Cash Outs

The cash out category is no surprise. Every online casino has its challenges
accompanying banking. They’re not your Las Vegas Casinos with cash in and cash
out, but online banking via Credit Card deposits and MoneyTransfer withdrawals
do offer some good viable options that won’t result in extreme delays and
frustration. We also appreciate the dedicated banking page that features a grid
of deposit and withdrawal methods as well as some detailed information regarding
each of them.

Bonuses

Let us preface this by saying that we’re reviewing the actual bonus offers
themselves and not the wagering requirements or utilization of these bonuses.
Players always need to be well educated on the stipulations associated with
online casino bonuses and rewards, and we’ve included some Box 24 bonus details
later in this review. When it comes to the actual bonus offers, though,
Box 24 has one of the most generous programs out there. The Welcome Bonus alone
offers new players 500% match play on each of their first five deposits, not
just the first. There are many other bonuses available and some will be
presented directly to the players by Box 24 and some can also be requested on a
case-by-case basis. Box 24 offers Free Money Bonuses, Deposit Bonuses, Sign-up
Bonuses, and Free Bonus Money.

Customer Service

The quality of Box 24’s Customer Service is up for interpretation. Obviously,
different representatives will provide different levels of service. Most Box 24
players will agree that even though they do have some issues with bonuses and
cash out procedures, for the most part, the Customer Service department is
responsive, helpful, and friendly. Customer Service is provided via an
easy to access and 24/7 available Live Chat. Click a button and someone is there
for you. There are also published email addresses for other issues that arise
where a player may not wish to use that Live Chat option. No hidden contact
information. Box 24 puts their customer service front and center for its players
or soon-to-be players.

User Interface

A nicely organized, visually attractive website is the first step to user
interaction. Box 24’s website really features the best of all aspects of an
online casino. It has enough information without being too overwhelming, a
somewhat detailed banking page, Terms and Conditions that are fairly easy to
read and interpret, and games that are accessible from the homepage. These games
are neatly organized into categories and a search bar is also provided for
instant access to one particular game. The bold graphics that accompany each of
the game selections offer players a nice glimpse into the overall theme and make
it easy to select a game to play. The software is reliable and games open fairly
quickly despite the audio and video introductions that accompany some of them.
The different software companies that are utilized provide players with a
slightly different experience, but as leaders in the casino industry, they offer
the best in today’s technology.

Reliability

Box 24 has the four important areas of security and reliability covered
rather well. Website security is implemented by Norton and McAfee and is clearly
noted on the homepage. When it comes to credit cards or other banking
transactions, the Box24casino.com website is PCI Compliant and secure. Move on
over to the games and Gaming Labs has independently certified Box 24 as a
provider of a fair gaming experience. Lastly, Box 24 is licensed and regulated
by Curacao e-gaming and provides contact information in their Terms and
Conditions for players who require additional resolution to any issues they may
have.

The Box 24 Slots Casino

Navigating to the Slots area is as easy as pulling up the homepage of
Box24casino.com. Slots are right up front and beckoning players through the
colorful graphic depictions that accompany every game.

There are players who have established a preferred game but, for new players,
finding a Slot game to play is as easy as choosing your favorite subject. You
can find Slot machines in pretty much every theme you can think of including
food, sports, animals, cartoons, Las Vegas, entertainment, treasure, holidays,
and good old traditional slot themes such as Lucky Sevens.

• 2 Million B.C.
• 4 Seasons
• 7th Heaven
• A Christmas Carol
• A Day at the Derby
• A Night in Paris JP
• After Night Falls
• Alkemor’s Tower
• Arabian Tales
• Arrival
• At the Copa
• At the Movies
• Bankroll Reload 1 Line
• Bankroll Reload 3 Lines
• Bankroll Reload 5 Lines
• Barbary Coast
• Beauty Salon
• Bee Land
• Berry Flavors 3 Lines
• Big Bang 3 Lines
• Bingo Slot
• Bingo Slot 3 Lines
• Bingo Slot 5 Lines
• Birds
• Black Diamond
• Black Diamond 1 Line
• Black Diamond 3 Lines
• Black Diamond 5 Lines
• Black Gold
• Boomanji
• Carnival of Venice
• Cool Stone Age
• Crazy Jungle
• Crazy Pizza
• Daytona Gold
• Diablo 13
• Diamond Dazzle
• Diamonds are Forever 3 Lines
• Douguie’s Delights
• Dr. Jekyll & Mr. Hyde
• Ducks ‘n’ Eggs
• Dwarven Gold
• Enchanted JP
• Event Horizon
• Fandango’s
• Fandango’s 1 Line
• Fandango’s 3 Lines
• Firestorm 7
• Forest Frenzy
• Forest Treasure
• Frankenslot’s Monster
• Fruit Slot
• Fruit Slot 1 Line
• Fruit Slot 3 Lines
• Fruit Slot 5 Lines
• Fruit Zen
• Gladiator
• Glam Life
• Global Cup Soccer
• Good Girl, Bad Girl
• Grave Grabbers
• Great 88
• Greedy Goblins
• Gypsy Rose
• Happy Circus
• Heist
• House of Fun
• It Came from Venus JP
• Jolly Rogers Jackpot
• Kawaii Kitty
• Kings and Queens 3 lines
• Lion’s Roar
• Lost
• Lost Gems of Brussels
• Lost Inca’s Gold
• Lotto Mania
• Lucky Day at the Races
• Lucky Fishing
• Lucky Number
• Lucky Seven
• Mad Orchestra
• Madder Scientist
• Mamma Mia!
• Mega Gems
• Mega Glam Life
• Merry Bells
• More Gold Diggin’
• Mr. Vegas
• Ocean Fantasy
• Once Upon a Time
• Paco and the Popping Peppers
• Pinocchio
• Red Chili Hunter 5 Lines
• Red White Blue 1 Line
• Red White Blue 3 Line
• Red White Blue 5 line
• Redbeard & Co.
• Reel Gangsters
• Rook’s Revenge
• Russian Attack 3 Lines
• Safari Sam
• Scary Rich 3
• Shia Safavid’s Treasure
• Slot Dunk
• Slotfather JP
• Slots Angels
• Sugar Rush
• Sugar Rush Summertime
• Sugar Rush Valentine’s Day
• Sugar Rush Winter
• Sugarpop
• Summer Party
• Sushi Bar
• Sweet Surprise
• Sweet Surprise 3 Lines
• The Exterminator
• The Tipsy Tourist
• The True Sheriff
• Transylvania
• Treasure Room
• Treasures of Pharoah’s 3 Lines
• Treasures of Pharoah’s 5 Lines
• Treasures of Pharoahs
• Treasures of Pharoahs 1 Line
• Tropical Punch 3 Lines
• Tropical Punch Night Dream
• True Illusions
• Under the Bed
• Under the Sea
• Viking Age
• Viking and Striking
• Vintage Vegas
• Voyager’s Quest
• Weekend in Vegas
• Whale O’Winnings
• Wild Sevens
• Wild Sevens 1 Line
• Wild Sevens 3 Lines
• Wild Sevens 5 Lines
• Witches Cauldron

Some of the Slot Games do come in multiple variations such as 3-Line and
5-Line versions and the ones specifically noted as “JP” feature larger
progressive jackpots up for grabs to those lucky winners.

Take Slotfather, for example, with a current Jackpot listed in excess of
$3,000. So, players looking for a bit more winning potential can select from
those “JP” listed games.

Now, let’s take jackpot play one step further as there are eight big Jackpot
Progressive Games hosted on Box 24. These are networked games that are also
featured on some other online casinos. The bigger pool of betting allows for
Jackpots to be offered ranging from $50,000, which is not too shabby, to over
$2,000,000!

Box 24’s Jackpot Games with their current advertised prizes include:

• Bingo Slot – $2,382,857
• Bingo Slot 3 line (same $2,382,857 jackpot)
• Crazy Jungle – $50,000
• Diablo 13 – $2,810,111
• Red White Blue – $1,232,825
• Red White Blue 3 line (same $1,232,825 jackpot)
• Sweet Surprise – $1,232,825 (same as Red White Blue)
• Sweet Surprise 3 line – (same $1,232,825 jackpot)

Other Casino Games

While Box 24 does provide some playing options for those non-Slot players,
the selection is quite limited in comparison. Blackjack and Roulette variations
are sufficient for those who prefer Table Games but there aren’t any available
Poker Table options and just a few Video Poker games.

One nice addition, though, is the Live Dealer game area set up to satisfy
those bettors who prefer the live interaction. Three Live Dealer games at least
provide a bit of a variety.

Aside from the Slots area, the rest of casino is comprised of:

• Video Poker
• Table Games
• Live Table Games
• Other Games – i.e. Specialty Games

Video Poker

Traditional old-school Video Poker players will not mind selecting from the
five games offered by Box 24. They are basic poker games without any of the
additional enhancements that some games offer.

These are one-hand regular poker games with no bonus or multi-game
alternatives but, aside from Jacks or Better, there are Wild Card Options.

• Jacks or Better
• Joker Poker – in two different varieties
• Deuces Wild
• Deuces and Joker Poker

Jacks or Better is the only game offered in mobile play and none of these
games are labeled for Demo Play or Practice Play.

Table Games

Head on over to the Box 24 Table Game area and you’ll see that it’s basically
comprised of Blackjack Games and Roulette. These are popular games amongst those
who prefer Table games so the alternatives should suffice. Craps and Casino War
round out the total tables and Craps even provides Demo Play for those who may
wish to learn something new.

Casino War is a nice alternative for players who may be fairly new to Table
Game wagering. It’s reminiscent of the childhood game where two people compete
for the highest card. In the casino version, it’s the player versus the dealer
in competition for the highest card.

These are Box 24’s line-up of 11 Table Games and they do not include the Live
Dealer Tables:

• Casino War
• Craps
• Double Exposure Blackjack
• Electronic Roulette
• Multi-hand Blackjack
• Roulette Black Diamond
• Roulette Cristal
• Roulette Titanium
• Royale Blackjack
• Single Deck Blackjack
• Super 7 Blackjack

We’ll get into Mobile Play more in depth in just a bit, but six of these
games (three Blackjack and three Roulette) are available on tablets and
smartphones in mini format.

Live Dealer Table Games

So we’ve mentioned that Box 24 does have the Live Dealer option. This is a
nice alternative to playing against the computer as it does provide some human
interaction. Many people game online as a hobby and it’s nice to be able to
integrate a social aspect to the wagering process.

There are three Live Dealer Table Games and they are provided courtesy of visionaryigaming.com (Vig games),
one of the industry leaders.

The games are:

• Live American Blackjack
• Live Baccarat
• Live Roulette

You may have noticed that Baccarat is listed in the live area but not in the
Table Game area. Never fear. Box 24 does list a Baccarat game in the Specialty
area so Baccarat players are covered with both the live dealer format and with
play against the computer alone.

Specialty Games

This is the area of the casino that encompasses those fun and unique options
that don’t fit into other categories. Just as the Box 24 Casino as a whole is
slot-heavy, the Other Games area is Scratch and Win focused.

Scratch and Wins are themed games that offer instant results without any
strategy required. Five of these Scratch and Win versions can also be
played on the go through Box 24’s Mobile Casino.

The nine Specialty Games that comprise Box 24’s “Other Games”:

• Baccarat
• Beach Bums – Scratch and Win
• Cast for Cash – Scratch and Win
• Gunslinger’s Gold – Scratch and Win
• Keno
• Penguin Payday – Scratch and Win
• Pirate’s Pillage – Scratch and Win
• Tiki Treasure – Scratch and Win
• Weed Whacker

We want to make special note of Weed Whacker. It’s not specifically listed as
a Scratch and Win game but it basically has that format. Weed Whacker does carry
with it special wagering requirements in regard to bonus play so players should
review that information to make sure they have the correct percentage in mind
when opting to play Weed Whacker. We will note this exception in the Bonus area
later on in the review.

Game Variety

When we talk about game variety relative to the Box 24 Online Casino, we’ll
have to split off into two different directions, Slot Game options, and the
non-Slot variety.

Box 24’s Slot game variety is nearly unsurpassed. We’ve established that Box
24 is a Slot heavy casino and the quantity and diversity of games provide slot
lovers with so many options.

There are Slots with numerous accompanying themes. Each theme also carries a
special format. Not just the associated video or audio, but the enhancements
that today’s Slot players have come to seek within the playing experience.
Slot players want to be entertained. They enjoy the extras that pop up
whether triggered by a specific hand (or roll) or simply the random jackpots
that can automatically appear.

Slot games now have multiple pay lines, wild cards, multi-level multipliers,
and progressive jackpots. Some machines may even feature all of the
aforementioned bells and whistles together in one action-packed Slot game.

So, variety for Slot players is substantial.

Let’s head in the other direction and talk about variety in relation to the
other Casino games hosted on Box24casino.com and we’re looking at a different
story.

Box 24 basically offers “enough”. Enough to keep non-Slot players active on
their website but not nearly the quantity or variety of games that could or
should be available.

As we mentioned, the Video Poker area caters to players looking for down and
dirty Video Poker and not the enhanced versions that are now out there. Some
players enjoy multi-hand variations or other slot-like poker experiences.
Additionally, Video Poker is the only poker available on Box 24. There are no
Poker Tables available at which to pull up a seat.

Table Games are a bit more plentiful but still limited in variety. Roulette
and Blackjack overshadow this area of the casino and one lone Craps game and
Casino War game are thrown in for good measure. Poker, Caribbean Poker, Let It
Ride… just a few of the now standard casino games that could be thrown added to
the mix to give better table game representation within this online casino.

Other Games also veer in the direction of Scratch and Wins and not much else.
One Keno game and one Baccarat game do enhance the Other Games area, but there
aren’t Bingo options or other fun games that players may hope to try out.

Mobile Casino

As impressive as the actual Box 24 website itself is, the mobile site is
equally as impressive. The style translates superbly to the mini format and
navigation and interaction is not impacted in any way.

The mobile casino does allow for pretty much everything that players would
need to do on the full website version. New players can easily register and
return players can manage their account as well as deposit, request a
withdrawal, or access Customer Support via the Live Chat button.

The games remain front and center and the same bold and striking graphics are
also featured prominently on this mini site version, as well as the number of
players interacting with the game and the Demo Play versus Cash Play options.

Slots

The Slot game availability within the mobile casino is also deserving of high
marks. 141 total Slot games are only reduced to 114 for play on tablets and
smartphones. This is notable considering the extent of the graphics and
programming accompanying each and every game.

Some of the more popular slot game offerings include:

• 4 Seasons
• Barbary Coast
• Black Gold
• Dr. Jekyll & Mr. Hyde
• Greedy Goblins
• Lost Inca’s Gold
• Ocean Fantasy
• Pinocchio
• Rook’s Revenge
• Shia Safavids Treasure
• Slotfather JP
• Sugar Rush
• Sugar Rush Summer Time
• Summer Party
• Viking & Striking

As a reminder, “JP” stands for a Jackpot game so, not only does the Mobile
Casino offer slot games, but it hosts some of the Jackpot games… and it also
provides for two of the eight mega jackpot progressive games.

• Crazy Jungle
• Sweet Surprise

We’d love to be equally as enthusiastic about the rest of the mobile casino
but the already limited number of other casino games is whittled down even
further in mobile formatting.

There is only one lone Video Poker game present in the Video Poker area.
Traditionalists will enjoy this Jacks or Better game, but everyone else needs to
opt for that game as well if they wish to participate in Video Poker play on the
go.

Table Games

Moving on over to the Table Games, the first thing you’ll notice is that Live
Dealer games are not available. They are only offered on the full website
version played on PC or Mac.

Six Table Games do comprise the mobile Table Game Casino, though. They are
the six most popular of the Table Game collection so will appeal to players who
opt for Blackjack or Roulette betting.

• Double Exposure Blackjack
• Multi-hand Blackjack
• Roulette Black Diamond
• Roulette Cristal
• Roulette Titanium
• Royale Blackjack

Specialty Games

And, rounding out the rest of the mobile casino are the “Other Games” or
Specialty Games as they’re typically referred to.

This is a six-game mobile area featuring Keno plus five Scratch and Win
options:

• Beach Bums
• Cast for Cash
• Gunslinger’s Gold
• Penguin Payday
• Pirate’s Pillage
• Tiki Treasure

All in all, the Box 24 Mobile Casino is a quality alternative for players
wishing to use their smartphone or tablet. The majority of the Box 24 players
are Slot players so they will be more than pleased with the quantity and variety
of available games.

Cash Outs

Before getting to the good stuff, we wanted to recap the options for
depositing to a player account to demonstrate the differences in methods.

Players may deposit to their account utilizing one of the following:

• Bank Wires
• Credit or Debit cards – including Visa, Mastercard, and American Express
• E-check
• Easy Debit
• MoneyTransfer

The minimum deposit amount is $25.

Four withdrawal options are presented to Box 24 Casino players and they each
have accompanying requirements and stipulations.

Box 24 does stress that MoneyTransfers are the preferred method utilized by
their players. Box 24 promotes that MoneyTransfers can actually put cash in hand
within a day barring any delays in the approval process. There is a $100 minimum
requirement to cash out using the MoneyTransfer method and players do need to
contact customer service via the Live Chat feature to initiate their request.

ACH Bank Transfers are another method that some players may favor. This is
the method that will put money right into the player’s bank account. Again,
there is a minimum withdrawal of $100 stipulated and this method has
accompanying fees added. Cash outs less than $1000 incur a $10 fee and above
$1000 is a flat $20 charge.

Bank Wires have a heftier minimum attached to them. Withdrawals start out at
$500 and there is a flat $28.75 charge accompanying this method of player
payment. Additionally, banking information needs to be submitted and verified.

Lastly, paper checks by mail do provide an additional mode of banking.
However, Box 24 notes that this withdrawal is only available via an ATM machine.
Also noted are a $300 minimum withdrawal amount and a $20 fee assessed for
delivery. Additionally, paper checks are not issued to players who utilize PO
Boxes for their mailing addresses.

Let’s bottom-line this for you. Box 24 is pretty standard in their cash out
options and stipulations in regard to online casinos. Withdrawals are never the
easy part of online gaming and we always encourage players to get the facts down
first before initiating any deposit. It’ll give a measure of comfort to have the
details provided by the Customer Service department to avoid any surprises or
unexpected fees and time delays.

Bonuses

The Welcome Bonus

Box 24 offers an extremely lavish Welcome Bonus to new players and it’s not
applicable to just the first deposit but the first FIVE deposits.

New players can opt to receive 25 free spins plus a 500% Match Bonus on these
five deposits.

It is a generous program and quite appealing to players who enjoy the
benefits that this type of bonus provides. Playing time is significantly
increased or betting can be substantially raised utilizing the awarded bonus
money.

These bonuses do come with stringent guidelines, though. Box 24’s sign up
bonus is subject to a 75% wagering requirement and only certain games apply to
this wagering prerequisite.

There are actually four different types of bonuses offered to Box 24 players
and they each have individual guidelines for usage.

The other three bonus awards include:

• Deposit Bonus
• Cash Back Bonus
• Free Bonus Money

The Deposit Bonus

Just as the name implies, this type of bonus is based on the amount of funds
deposited into the player’s account. This bonus is given at the discretion of
the casino and may be offered by invitation via email or regular mail.

Not quite as strict as the sign-up bonus or free money bonus, this particular
offer has a 25 times wagering requirement attached to it. However, that’s
25 times the amount of the deposit plus 25 times the amount of the corresponding
bonus amount.

Let’s pause to review the contribution rates as all games do not provide a
100% wagering contribution and, additionally, some games don’t provide any
benefit toward bonus wagering stipulations.

The Wagering Requirements – Contribution Rates

Individual contribution rates per game on Box 24 Online:

• Slot Games = 100%
• Video Poker = 20%
• Roulette, Casino War, Mini-Baccarat, Keno, and Weed Whacker = 10%
• Blackjack – 2.5%

The good news is that this Slot-heavy casino does allow Slot games to
contribute at full value to the wagering conditions imposed by bonus awards.

The Cash Back Bonus

The good news in regard to the cash back bonus is that there are no wagering
requirements applied to participation in this particular bonus program.

The bad news is that players who receive this type of bonus have already lost
in game play. These bonuses are offered as a percentage of that deposit and
actually can be withdrawn from the player’s account with no additional
directives.

The Free Bonus Money

If you don’t mind the 99 times wagering requirement, this could be a great
option for you. These are not greatly publicized offers, but experienced players
know about them and don’t hesitate to ask when they’re interested in playing
with free bonus money.

They are requested through customer service and typically issued to players
who have already made at least one deposit. The issuance is up to the casino,
though. It doesn’t hurt to ask, though, right?

Customer Service

Who doesn’t appreciate good, friendly, knowledgeable interaction with
customer service representatives when problems or issues arise?

Box 24 has some mixed reviews on the quality of customer service, but there
are some players who really feel that the level of expertise and quality of
their communication was above average.

Many of the customer service issues revolve around cash out procedures and
the subsequent delays that have accompanied some withdrawal requests. Players
were still frustrated with the delays and the hoops that they needed to jump
through to receive their winnings but felt that customer service was sympathetic
and helpful in expediting the process.

Customer Service is available via 24/7 Live Chat and most players opt to
utilize this method, as it’s quick and efficient. Someone is right there at the
ready to answer questions or assist in initiating transactions.

However, if a player doesn’t feel comfortable with the chat or would like to
elevate their request higher, a dedicated email address is also provided. Box 24
doesn’t hide behind their website and not cater to players. They prominently
post their contact information.

User Interface

A few different considerations come into play when we talk about the user
interface. We’re looking for an overall above average experience for players
interacting with an online casino. That would encompass both the website itself
including its look and navigation plus the actual game play, meaning the
software selected for the casino games.

We’re impressed with the overall look of the Box 24 Casino. It’s simple and
elegant and projects an upscale image. The colors are rich and the graphics pop
so the games are front and center.

One of the nicest things about this website is the straightforward set-up of
the games and the pages. There isn’t a lot of required navigation but there is
still quite a bit of provided information.

The games are nicely arranged per area of the casino. “Walk in” to your
favorite area and your selections are right there. Players know exactly how many
people are also playing at any given time plus which games have the demo play
option and can also identify the games that are designated as available for
mobile play.

Moving on to the most important part of any online casino, the actual gaming.
Box 24 utilizes a variety of software providers to give a well-rounded
collection of gaming options to its players. Some of the industry leaders are
part of the Box 24 website including Rival, BetSoft, and Octopus Gaming.

The games are high-tech and intricate and do require a good internet or Wifi
connection to have a first-rate playing experience.

The graphics, the audio, the video, the betting procedure all combine to
provide a superior gaming interface for members of the Box 24 Online Casino.
Additionally, the enhanced technology transfers flawlessly to the mobile play
experience.

Reliability

We appreciate when an online casino fully discloses its safety measures. With
financial transactions being conducted players need to feel that their security
is good hands.

Box 24 Casino is certified as follows:

• Norton Secure
• McAfee Secure
• PCI Compliant
• Gaming Labs Certified

Gaming Labs Certification actually provides independent testing of the gaming
process itself. It ensures fair and secure gaming for all players.

So, Norton and McAfee provide for a secure website, PCI compliance secures
credit card transactions, and Gaming Labs certifies the actual game play itself.

Additionally, Box 24 is licensed and regulated by the Curacao e-Gaming
Commission and players who are not satisfied with the resolution of any issues
directly with Box 24 can elevate their concerns to the gaming commission.

• Curacao eGaming Commission
  • Address: Pletterijweg Oost, Ara Hilltop Building, Curacao
  • Phone: +5999 465 1134
  • Email: [email protected]

Frequently Asked Questions