Slot Madness Casino Review – A Detailed and Honest Review

With a name like Slot Madness, I figured I had to be walking into a review
with an online casino just packed to the brim with slot machines. However, I
wasn’t sure if the casino would have anything more than slots. After getting
into the site, I quickly discovered that they have more to offer than just slot
machines. I was excited to check this site out based on some rumblings that I’ve
heard about it recently. However, I’ll reserve my judgment until the end to see
if this site is worth people playing on.

In my in-depth review, I’m going to give you the full scoop on everything
that you may want to know. As you read through the sections below, I’ll give you
details on their casino, bonuses, customer service, and so much more. Along the
way, besides reporting the facts to you, I’ll also offer you my insight and
opinions about each of these critical areas of their business.

Before I go any further, it’s worth bringing your attention to one thing. So
that I can remain independent, I’ve not received a single penny from Slot
Madness to write this review. Thanks to this fact, I’m free to tell it to you
exactly like it is. In the sections below, you’ll see that I will notate things
that I like about their operation along with things that I think could use some
improvement. What you’ll get here is an honest review thanks to my independence
to speak freely.

Deposit Methods

Ratings Breakdown

Overall

At a high level, there’s a lot to like about Slot Madness, such as the
quality of their games. However, those highs are offset by some extremely low
points. Most notably, the site doesn’t have any form of mobile compatibility,
and the casino doesn’t provide any live dealer gaming options. While many folks
might not care about those two critical issues, a good majority of the
population will. Because of this, I’ve rated the site a 3.5 out of 5.0.

Banking

When you’re ready to get things going using real money on Slot Madness, you
should find it relatively straightforward to move your money on and off of their
casino. In total, there are four different banking methods available to make
deposits or withdrawals on their site. What’s nice about their list of options
is that they include several big-name options that should be workable for the
majority of players considering Slot Madness.

Bonuses

If you’re considering Slot Madness, make sure to check out their list of
bonus offers. As you’ll see in the dedicated section below, you’ll have the
chance to earn up to $4,000 of bonus cash with a $1,000 initial deposit on their
site. Besides this excellent welcome bonus, Slot Madness also has other reload
and VIP member-specific offers that you should consider. All in all, you’ll have
the ability to earn lots of bonus funds on Slot Madness. My only suggestion for
them is to continue to expand their bonus offerings.

Customer Support

Another area that Slot Madness excels in is their customer service
department. On every occasion that I interacted with their team, I received
quality service and helpful answers. Based on my experiences with their site, I
know that you’ll be in good hands.

My two favorite things about their customer service are the round-the-clock
availability and the available contact options. Luckily, Slot Madness supports
their clients 24/7, making it simple to reach them anytime. Along with that,
they also offer clients three methods to contact them, which allows clients the
ability to select the one that’s most convenient for them.

User Interface

The developers behind Slot Madness have done a magnificent job building a
very stellar user interface. Because of this, moving around the website and
finding what I was looking for was always very intuitive. Compared to other
online casinos, the user interface at Slot Madness is as good as some of the
other top online casinos out there.

Mobile Casino

One of the biggest things that I hated to see about Slot Madness is that
their website isn’t mobile-friendly. Due to this, no one can use their
smartphone or tablet to play on their casino. This is a massive drawback, as
more people are using mobile devices to play online casino games than ever
before. At this point, it’s rare that I come across an online casino that
doesn’t at least have some games available on a mobile platform.

Unfortunately, this means that many folks won’t consider Slot Madness. Since
you’re only able to play on their casino using a laptop or desktop computer,
it’s much less convenient than being able just to whip out your smartphone. I’d
highly suggest that Slot Madness sort out their mobile compatibility as soon as
possible so that they can better position themselves among the rest of their
online casino competition.

The Basics About Slot Madness Online Casno

Having been founded in 2009, Slot Madness has been around for a reasonable
amount of time. With nearly a decade of experience, they’ve got more time under
their belt than the majority of other online casinos out there. Unfortunately, I
couldn’t locate a ton of information related to the management team behind Slot
Madness. However, based upon what I’ve seen, it’s pretty clear that this site
has been established by folks that have some in-depth experience with online
gaming due to the overall quality of many things on their website.

One of the best things about Slot Madness is that they accept players from
the United States. While they also allow players from other parts of the world,
they do have a pretty long list of countries that can’t play on their site. You
can check out the full list of restricted countries below.

The Casino

My first impression of the casino itself was that it was very vibrant. The
page is loaded with bright hues of yellow and orange that are accompanied by
familiar slot images such as fruit and bars. The dynamic page felt very
welcoming, and it had me excited about checking out their casino more. Compared
to many other online casinos, their website definitely drew me in.

Once I logged in for the first time, I was impressed with their user
interface. Thanks to their sleek user interface design, I was able to navigate
their website like a pro from the first login. Their site menus and organized
layout made it a breeze to move about the website and find what I was searching
for.

Game Variety

In the Slot Madness online casino, you’ll locate a total of 58 different
games that you can select from. Based on what I usually find at other online
casinos, this total game count is low. In many cases, I come across casinos that
have hundreds of games available.

Of the 58 total games, the mix is very highly skewed towards slot machines.
Slots make up 49 of the 58 games, which means that Slot Madness is exceptionally
light in their table game and video poker sections. Respectively, you’ll find
six and three versions of those types of casino games. In the future, it would
be great to see them balance out the mix of games a bit more.

One thing worth pointing out is that the variety of games varies a bit
between which platform you’re using. To see all of their games, you’ll need to
download the casino software from their website. If you’d rather play instantly
on their website, that’s also an option. From what I could see, the instant play
version of the casino had the majority of the games found on their download
version.

Audio and Video Quality

While testing out a variety of their casino games, I took note of the fact
that both the audio and video quality of the games was excellent. Much of this
is due to their selection of the gaming software provider, which I’ll discuss
more directly below. When comparing the quality of the audio and video quality
on Slot Madness to other online casinos, it’s right up there with some of the
best in the online casino industry.

Software

One of the highlights of Slot Madness is their software provider. What’s nice
here is that they decided to work solely with RealTime Gaming. For those of you
that are not familiar with that name, RealTime Gaming is one of the top
producers of quality online casino games. After seeing this detail, I was even
more excited to check out the rest of the casino since I’m a big fan of RTG
games.

Slots

With a name like Slot Madness, one would think that the website would be
packed with slot games, right? Well, slot machines make up the lion’s share of
the games that you’ll find on their website. However, there just wasn’t as many
overall as I was expecting. In total, I located 49 different slot machines,
which is way lower than most online casinos.

Even with a slightly lower count of machines than I would have liked to have
seen, I pressed on to check out the variety of slot games offered. I was pleased
to see that they have an excellent selection of games across many different
versions of slot types. Slot Madness provides classic, progressive, and
bonus-round slot machines.

Speaking of progressive slots, it was awesome to see that they had some of
these in their mix. Unfortunately, many online casinos make the mistake of not
having any progressive slots in their mix. When checking these out, I found a
total of seven different progressive machines on their site. At the time of my
review, the most substantial progressive jackpot in the mix was over $87,000 on
the game Private Eye. This is a decent-sized progressive jackpot, but many other
online casinos have much higher jackpots. Ideally, Slot Madness should step up
and bring in some more significant jackpots in the future.

Another great thing about their slots lineup is that you can play the games
for free. If you’re unsure if Slot Madness is the right place for you to call
your online casino home, this can be an excellent way to test the waters without
having to risk real money. Unfortunately, you can’t play the games until you
sign up for an account. However, signing up only takes a matter of moments and
is very easy. Once your account is established, just click on the “Just for Fun”
option when choosing the game that you’d like to play.

Based on my investigation, the majority of the slot games on Slot Madness had
generic names such as Silk Caravan and Crystal Ball. I could only locate a
single name-brand game in their entire lineup. That game was their “The Three
Stooges” offering. Ideally, I’d like to see them expand their name-brand game
offerings in the future as those games tend to provide better video, sound, and
gaming experiences to their clients. However, it’s worth mentioning that the
generic slot games that they do offer are still solid thanks to their use of
RealTime Gaming software.

I’ve gone ahead and listed out the top 40 slot machines from Slot Madness.
This will allow you to see if any of your favorite slot games are available on
their platform. Don’t forget that you can check out the full lineup on their
website if you don’t find what you’re searching for here.

• Dogzilla
• Cinco De Mayo
• Elf 8s
• Haunted Hotel
• Catmandu
• Iron Duke
• African Skies
• Sword of Samurai
• Red Riding Hood
• Duel in the Deep
• Head Hunter
• Carnival Cash
• Batter Up
• Alaskan Sun
• Crystal Ball
• Persian Queen
• The Heat is On
• Win Big
• The Champ
• Silk Caravan
• Samba
• Magic Show
• Greek Goddess
• Fire Wind and Water
• Eye of Egypt
• Fangtastic!
• Cool Pool
• Catch of the Day
• Moby Duck
• Enchanted Beauty
• Stagecoach
• Mammoth Wins
• Cashed Up
• Birdy Bucks
• Bank Bandit
• Private Eye
• Watchdog
• The Duck Ages
• Monster Millions
• Babushka
• And many more!

Video Poker

For those of you interested in video poker, you’re probably going to be mixed
about what Slot Madness has to offer you. While they do provide some video poker
games, the total count of games is tiny. In total, there were just three
versions of video poker available at the time of my review. This is a drop in
the bucket compared to most of the online casinos that I’ve reviewed in the
past. Slot Madness should really consider expanding their video poker selection
as soon as possible to make it more attractive to clients. You can see the short
lineup of video poker games currently available directly below.

• Joker Poker
• Jacks or Better
• Deuces Wild

Table Games

If you’re searching for something other than video poker or slot machines,
Slot Madness also has some casino table games in their lineup. In total, they
offered six different table games at the time of my in-depth review. Compared to
most other online casinos, this selection of just six games is much smaller than
what I’m used to seeing. I’d like to see them add in some more table games as
soon as possible. Notably missing from their table games is any form of
roulette. Below, I’ve gone ahead and listed the current table games that are
available on Slot Madness.

Blackjack

• Vegas Three Card Rummy
• Tri Card Poker
• Texas Hold’Em Bonus
• Baccarat
• Let’Em Ride

It’s important to note that table games on Slot Madness are only available on
their download version of the casino. Unfortunately, none of them can be played
from their instant play casino on the website. This is disappointing to me, and
I’d like to see them move at least some of their casino games onto their instant
play website. Hopefully, they will make this update sooner rather than later.

Outside of the game types covered above, I only located one other specialty
game. While they don’t offer any bingo options, Slot Madness does have a single
version of keno available on their casino. They should add in more specialty
games in the future to give their clients more gaming options.

There is one huge drawback for me when it comes to Slot Madness’ online
casino. They don’t provide a single version of live dealer casino games.
Personally, this is my absolute favorite way to gamble on casino games, and I’m
not alone. Currently, the live dealer casino format is one of the biggest things
in the gambling industry. Ideally, Slot Madness should aim to get some live
dealer games into their lineup sooner rather than later since so many other
online casinos are already offering them at this time.

When considering the overall casino, I’m pretty happy with it. As I mentioned
above, my most significant hang-up is the fact that there is no live dealer
casino. Along with that, I’d like to see a much more extensive selection of all
casino games. However, the games they do have are excellent, and Slot Madness
has compiled an excellent online casino that will suffice for folks that don’t
mind the smaller selection of games and lack of live dealer options.

Banking Options

The next area that I investigated was the banking options found on Slot
Madness. I always check this out since it helps readers determine if they can
quickly move their funds onto and off of a casino. Below, I’ve listed out the
deposit and withdrawal methods available on Slot Madness at the time of my
review, along with details relating to the minimum and maximums for each.

Deposits

Withdrawals

The banking options on Slot Madness look pretty standard compared to what I
usually see from other online casinos. With four different options for deposits
and withdrawals, clients have a number of options to select from. I’d suggest
that Slot Madness continues to add more banking methods in the future to help
provide their clients even more flexibility to move funds around.

Bonus Promotions

Before you decide if Slot Madness is the best online casino home for you, be
sure to consider their bonus promotions. Like so many other online casinos,
they’ve got some serious offers that give you the ability to earn some
substantial bonus funds. Here, I’ve listed the details on all of the promotional
offers that I located on their platform at the time of my complete site review.

Full Casino Welcome Bonus

If you’re not a current client of Slot Madness, you can score some mega bucks
by signing up and using their welcome bonus. With this offer, you can earn
upwards of $4,000 in bonus cash! The great thing about this particular bonus is
that you can use the bonus funds on their entire lineup of games! I really like
that it’s not restricted like so many online casino bonuses tend to be.

Here’s how the bonus works: Slot Madness will match your initial deposit with
a 4 to 1 ratio up to a $1,000 deposit. That means that if you deposit $1,000,
they’ll give you $4,000 of bonus funds for your betting account! Using this
promotion is an excellent way for you to have funds to test drive all of the
different areas of their casino since it’s basically free money.

I noticed a couple of things in the terms and conditions that I wanted to be
sure to point out before moving on to the next bonus. First, the minimum deposit
that qualifies for this bonus is $30. Secondly, this offer is only available to
new clients of the site. Finally, the bonus funds from this promotion carry a
rollover requirement of 80x for table games and video poker and 30x for
everything else. If you’d like to claim this offer from Slot Madness, just use
coupon code “WELCOME” when you make your opening deposit on their website.

Progressive Slots Welcome Bonus

For those of you that are a fan of progressive slots, then you should
consider taking advantage of their progressive slots welcome bonus. With this
offer, they’ll give you a 100% deposit match on your initial deposit. Unlike the
previous bonus where the funds could be used for all games, the bonus cash from
this one is only suitable for use on their progressive slot machines.

Here, the maximum deposit that you can make to qualify is $1,000. If you
decide to deposit that much, you’ll get a bonus from them in the amount of
$1,000 that you can use to play all of their progressive slot machines. As with
the other bonus above, this offer also requires a minimum deposit amount of $30.
One last thing to note is that any bonus cash that you receive through this
offer will be subject to a 30x rollover requirement. To claim this promotion,
just remember to use coupon code “PROGRESSIVE100” when you make your initial
site deposit.

Most Games Reload Bonus

If you tap out most of your funds on the Slot Madness website, then you
should consider checking out one of their great reload promotions. The first one
that I’ll cover here is their offer that’s good for nearly of the all games in
their online casino. The only exception to games that you can use the bonus
funds for is their progressive slot machines. If you decide to claim this
promotion, there are no limits to where you can spend this bonus cash.

Thanks to this offer, you can earn a 125% reload deposit match. That means
that Slot Madness will match every dollar you deposit with an additional $1.25.
One of my favorite things about this offer is that there is no maximum cash-out
amount or playthrough requirements tied to this deal. That means that you’ll
have lots of freedom on how you can use these funds. While the match isn’t the
biggest one in the world, it comes with some very loose strings attached. To
claim this offer, just use the coupon code “MAD125” when making your reload
deposit.

All Games Reload Bonus

Understandably, some of you are going to seek a reload bonus that has funds
that can be used on progressive slots. If that’s you, then you’ll want to review
their all games reload bonus. With this offer from Slot Madness, you can earn a
100% reload deposit match. Luckily, the funds from this offer are good on every
single game available in their online casino. And with a dollar for dollar
match, you’ll have plenty of bonus funds to use on the games of your choice.

In the fine print of this offer, I noticed a couple of things. First, you’ll
have to reload with at least $30 for this coupon code to work. Secondly,
something refreshing about this offer it that it doesn’t have any wager or max
cash-out requirements. If this is the promotional offer for you, don’t forget to
use the coupon code “MAD100” when you make your reload deposit.

Slots and Keno Reload Bonus

Another reload bonus option from Slot Madness is their one specific to slot
games and keno. While you won’t be able to use these funds for their table
games, it is good for the vast majority of the casino games offered on their
website. What’s fantastic about this promotion is that the match is 160%!

To qualify for this offer, you’ll need to deposit at least $30. This
particular deal doesn’t have any playthrough or cash-out limits, which gives you
tons of flexibility. You can utilize coupon code “MAD160” to claim this offer
when you make your account reload deposit.

VIP Program

As is typical with most other online casinos, Slot Madness has a VIP program
for some of their top clients. The name of this program is MAD VIP, and it’s
similar to what I’m used to seeing from other online VIP programs. Essentially,
as you play more on their casino platform, you’ll work your way up their tiers.

In total, there are five different tiers within their MAD VIP program. You’ll
pick up more great benefits as you climb their tiered statuses. Some of the
coolest perks that I saw in their VIP program were casino balance insurance,
exotic gifts, and even trips. Be sure to check out their VIP club page to view
all of the details on their VIP program.

MAD VIP Members Only Slots and Keno Reload Bonus

If you’re a member of the MAD VIP club, then you can receive even more bonus
match on a couple of different promotions. It’s very nice to see that Slot
Madness is giving their VIP members some excellent perks through additional
reload match.

The first one of these VIP-only offers is their keno and slots version. Here,
they’ll match your reload deposit at 250%! My favorite part of this particular
one is that there is no playthrough or cash-out limits on the bonus funds.

Any bonus cash from this offer can be used on any of the slot games or keno
games on the website. Luckily, that even includes their progressive slot
machines! To claim this particular offer from Slot Madness, just deposit at
least $50 and make sure to use the coupon code “MADVIP250.”

MAD VIP Members Only Most Games Reload Bonus

For those MAD VIP members that also want to use bonus funds on table games,
they’ve got an option for you, too! With this bonus, you’ll get a match of 180%
on your reload deposit. The bonus cash from this deal can then be used to play
all games on their online casino except the progressive slot machines. If this
deal is one that you’d like to use, you can use the coupon code “MADVIP180” when
making your reload deposit on their website.

As I’ve covered the bonus offers above, I’ve done my best to bring your
attention to any of the pertinent details that I found in the fine print. To
help you make sure that you fully understand what all is involved in these
offers, I’d suggest that you read the terms and conditions yourself so that you
don’t miss anything significant.

I’m pretty happy overall with the bonuses that Slot Madness brings to the
table. From what I can see, they’ve created a good mix of welcome bonuses along
with reload bonuses and special deals just for their VIP clients. My only
suggestion for them would be to add in even more bonus options in the future so
that their clients have even more opportunities to score bonus cash.

Mobile Compatibility

As I mentioned at the start of this review, Slot Madness doesn’t offer a
mobile-friendly version of their website. When I tried to access their site
using my smartphone, I received a message letting me know that it wasn’t
available, and it ended up pointing me to a sister casino that did offer mobile
compatibility.

I review tons of online casinos on a regular basis, and this is the first one
in a long time that didn’t have at least some form of mobile compatibility.
While not all online casinos offer their full gaming lineup on their mobile
platform, they at least provide something to clients looking to play using their
mobile devices. If Slot Madness only focuses on one thing from my review, this
should be it. In my opinion, they need to get a mobile-friendly website up and
running as fast as possible so that they can be more competitive with the other
online casinos out there.

Customer Service

Last, but not least, I dived into the customer service that Slot Madness
provides. I never wrap up a complete review of an online casino without digging
into this crucial part of the business. To me, it’s super important that a
company provides their clients with excellent customer service. While I hope
that you’ll never need it, it’s critical that you know you’re going to be taken
care of if the need ever arises.

The first thing that jumped out at me relating to the customer service on
Slot Madness is that they offer their clients support 24/7. I was super excited
to see this because it’s uncommon to find online casinos providing support
around the clock. By providing this level of service, Slot Madness definitely
helps themselves stand out from the majority of their competition. It’s always
great to know that a representative will be there to assist regardless of what
day or hour it is.

Next up, I quickly noticed that Slot Madness also offers three different ways
for clients to reach their customer service team. This is another strong selling
point, as it gives their clients choices on how they’d like to contact them for
support. The contact methods available at the time of my review were telephone,
email, and live chat. I really like this combination of contact options, and I
consider it a perfect trio. Unfortunately, many online casinos out there only
offer one or two ways to contact them, so I’m delighted with Slot Madness
offering three methods.

For those of you that prefer to call in and speak with a person, you’ll be
delighted with the phone support at Slot Madness. I called their support center
on numerous occasions while I was performing my review. No matter when I called
in, I was always connected quickly with one of their excellent support agents
that helped get me the answers I needed. I was very impressed with the overall
quality of their phone support. If you’d like to contact their team via
telephone, just call them toll-free at the number listed below.

Slot Madness Telephone Support

• 1-877-767-6920 (toll-free)

You can also send an email to Slot Madness to receive support from their
team. Often, this is an excellent method to use when you’re not in a rush to
receive a reply. Based on my experience, the support team at Slot Madness got
back to my emails usually within six hours of me sending them in. This is a
pretty good return time for emails compared to my experience with other online
casinos. Along with good response time, I also received quality and helpful
replies from their team using the email contact method. Below, I’ve listed out
the two different email addresses that you can use to contact their team if this
is the route that you’d like to use.

Slot Madness Email Support

• [email protected] (for general customer service)
• [email protected] (for banking support)

Your other contact option for reaching customer service at Slot Madness is
via live chat. Personally, this is my favorite form of contact method to use
whenever it is available. What I love about live chat is that I can get the help
I need on the website. It’s much easier to me to do that as opposed to picking
up the phone or sending an email. The great news is that their live chat team
was also excellent. They got me the answers that I needed in a matter of
moments. To use the live chat functionality on Slot Madness, just click on the
live chat prompt located in the top right-hand corner of any page.

If you can’t tell, I’m happy overall with the customer service at Slot
Madness. With their three contact options and their 24/7 support, it’s clear
that they care about their customers and making sure that they are happy. I have
no reason to doubt that you will receive quality service based on my multiple
experiences with their team.

Summary

Going through this review of Slot Madness has been a bit of a roller coaster.
Along the way, I’ve come across some fantastic highs coupled with some very
extreme lows. On the low end of things, I really hate that they don’t have live
dealer games, mobile compatibility, or a tremendous overall variety of casino
games.

However, there are some bright spots in the mix. Luckily, the quality of
their games is stellar thanks to their use of RealTime Gaming software. They
also have some excellent bonuses and customer service support. Ultimately, it’s
up to the end user to decide what’s important to them when choosing if this is
the right online casino for them.

Verdict

So the pressing question is, do I recommend Slot Madness to players? I would
recommend this site to someone that doesn’t mind the missing mobile
compatibility, lack of live dealer games, and overall selection of casino games
other than slot machines. If that’s you, then Slot Madness would probably make
an excellent online casino home for you. However, if you’re interested in any of
their shortcomings, keep searching for another online casino that brings you
more of what you’re searching for.

FAQ

If you still have some questions about Slot Madness, I’ve included some
frequently asked questions below. I’ve gathered these up from folks that have
reached out with questions. Hopefully, these will help you answer any remaining
uncertainties that you have relating to Slot Madness!