Treasure Mile Casino Review

Treasure Mile is small, and intimate Roaring 20s themed casino with gaming
provided by Saucify (formerly Bet on Soft). You won’t find any live dealer
tables, but you will have your choice of over 100 casino games that you can only
find through this software provider. Although the casino is little, the website
is inviting, and daily bonuses and other promotions should keep the reels
turning and the chips on the table for quite awhile.

Deposit Methods

The Breakdown

Overall

Treasure Mile provides an appealing website with a relatively modest casino
for players who don’t mind being limited to Saucify gaming. There are plenty of
promotions and reload bonuses, but banking could be challenging especially for
recreational players, and mobile players are confined to a 66 game collection
that only includes video slots, video poker, blackjack, and one roulette game.

Game Variety

The casino is small but is represented with a limited sampling of most casino
games like slots, video poker, and blackjack. There are even a few keno and
scratch card games. However, roulette isn’t on the main site when you access it
for instant play and, on mobile devices, you can’t access classic slots,
multi-hand video poker, or any of the specialty games. No live casino action is
available either.

Banking

This rating took a dip mainly for the high withdrawal limit of $100 but also
because some withdrawals have fees attached to them. Additionally, even though
there’s a reference to same day payout processing, there’s also a two-day
“withdrawal pending period”. Credit and debit cards are not listed as individual
options but are tied in with Bitcoin use.

Bonuses

The promotional programs cover the gamut of welcome bonus, reloads, and
loyalty. But we particularly appreciate the special limited time tournaments
that provide real opportunities for prizes that aren’t tied in with deposits.

Customer Support

There are a few consistent comments made by players about the service lacking
in certain areas, but the biggest issue is more with player services whereby
winners aren’t receiving their money fast enough and aren’t satisfied when they
contact Treasure Mile for help.

Mobile Casino

A little less than half of the games are hosted in the mobile casino. It’s an
attractive mini version of the main site but is lacking variety. Table games
include four blackjack versions and one roulette, but poker and baccarat don’t
appear. Video poker has the different basic games, but no multi-hand versions,
and specialty games and classic slots are absent altogether.

Overview of TreasureMile.com

Party of Five

Treasure Mile is one of five sites in the Genesys Club Network along with
Grand Eagle Casino, Lucky Creek Casino, Mandarin Palace, and WizBet. The site is
licensed by Curacao Gaming Commission.

Some Controversy

There’s another group of casinos under the name Grand Privé Group, and it
appears that Genesys Club took them over in 2015. If you go to
betgrandprive.com, you’ll see the Genesys ownership listed. Grand Privé casinos
have a history of accusations regarding poor marketing practices, not paying
their affiliates, etc. and were blacklisted. The “bet”grandprive designation is
also relatively new.

Now, there isn’t enough current information to bring the Genesys Club Network
into past issues, but you will find that the names are linked, and questions
have arisen about the relationship.

As far as the current situation with Treasure Mile, we have read some
consistent reports of long delays in withdrawal processing but we haven’t come
across the issues that were historically tied into Grand Privé , although the
relationship does bear noting.

Who’s Allowed Admittance?

US players are allowed to register on treasuremile.com, but customers from
some other areas are restricted from using the service.

• France
• South Africa
• Spain
• Netherlands
• Bangladesh
• United Kingdom
• Brazil
• Croatia
• Ireland
• Romania
• Hungary
• Japan
• Mexico
• Finland
• Sweden
• Netherlands

Small Payouts Are Not Allowed

This site has a $100 minimum withdrawal policy, so it’s not for someone who
wants to play an hour and cash out $20. You have to be prepared to deposit
bigger or leave your credits alone until you accumulate at least $100.

Saucify

Saucify
was previously called Bet on Soft and is a custom software provider based out of
the United Kingdom. The operators had experience in the casino industry and
decided to create their own custom gaming platform. You won’t find Saucify games
everywhere, and this casino only features their catalog.

Let the ’20s Roar

When we first pulled up the homepage, we were thoroughly impressed. The
retro-inspired characters float in, the colors are rich, and the introduction
specifically references the
Roaring ’20s.
The images on the promotions page are equally as fitting, and we need to give
kudos to the web designer for an upscale tribute to the era. Just as a side
note, though, Las Vegas is integrated into the background and

didn’t have legalized gambling until 1931.

Bonuses & Promotions

Before we get right to those awards that you can take advantage of, we do
want to mention something that you will want to know right off the bat.

You may be aware that when you accept a deposit match bonus and you’re
wagering to meet the requirements (aka rollovers), that some games provide at a
higher contribution rate. Most slots usually provide at 100% and some table
games may come in at zero.

This casino puts forth even more stringent guidelines for new players. In the
terms and conditions, there’s a section entitled “Table and Video Poker Game
Restrictions,” and basically what it says is that new players cannot use any
match bonus that has been applied to their first three deposits on any video
poker or table game. They can only use the bonus on slots, keno or scratch card
games.

We wanted to bring this to your attention because, if you accepted a reward
and then hopped on a blackjack table, the casino reserves the right to void any
withdrawal you make.

If you live in China, Columbia, Greece, Japan, Malaysia, Singapore, or the
UK, you can only play slot games with a deposit match bonus.

New Player Welcome Bonus

100% bonus match up to $500 plus $25 Free

As this offer is a 100% match, it doesn’t have any withdrawal restriction so,
after you meet the 40 times wagering requirement, if you still have $100 or more
left, you should be able to cash it out with no problem.

The 40x is on the bonus amount only. Meaning, if you deposit $50 to get $50,
the 40 applies to $50, and not the total $100. Now that’s still $2,000 in
betting that you need to make, but it’s better than $4,000, right?

As far as the $25 free, the information is very vague and should be detailed
for players, as we can see how issues may arise. It says “Once you’ve made your
grand entrance, get the high-roller treatment you deserve with your $25 Free!”
and nothing more about play throughs or other guidelines.

Daily Offers

One of the perks to this casino is the daily reload bonus. Some people will
love it; others will pass it by quickly. These are all just deposit matches at
varying percentages between 70% on Sundays to 100% on Mondays. The promotions
area provides the availability for each day. But, keep in mind, there is that 40
times rollover you need to meet with each, and every one of these bonuses that
you accept so make sure you are well versed in the ins and outs of compliance.
You want to cash out and not lose out.

Limited Time Promotions: The World Series of Slots

Although this is going on right now, this promotion will give you an idea of
what types of different value adds can pop up for players. In our book, a casino
can never go wrong putting out a promotion like this. It lends to the fun factor
as well as the possibility of winning something substantial.

In this particular tournament, there is a $450,000 prize pool. 325 players
will be paid out with cash, bonus money or free spins with the top prizes
ranging from $170 to $5,000 in cash (not bonus money).

Players start in the qualifying round and then, based on their level of
betting, they are assigned one of four prize pools for which to compete. During
the tournament, there are also live draws, daily spot prizes, and the winner
will receive the coveted trophy!

VIP Club?

There isn’t an actual Treasure Mile Casino loyalty club outlined per se, but
the affiliation with the Genesys Club network will allow players access to more
tournaments and VIP opportunities. There is mention of how the loyalty tiers
affect maximum withdrawal limits, so players are automatically opted into some
program when they register, but would need to contact customer service for their
benefits package.

Banking

Let’s talk about money. How do you make some available for betting and, more
importantly, how do you cash it out when you receive those highly anticipated
winnings?

We’re going to provide you with the financial methods accepted at this casino
and some of the details that we could get our hands on regarding the payout
process. But, there’s one thing that we want to focus on because this may be
make or break for some players. There is a $100 minimum for payouts, and $100 is
steep, especially compared to many others that offer $10 or $20 withdrawals.

Seven currencies available for transactions:

• USD
• CAD
• GBP
• EUR
• EK
• DKK
• NOK

Deposits

You won’t find any minimum or maximum amounts posted regarding deposits nor
does this casino list any fees for transferring funds into your player account.
The following are the available payment methods with some regional restrictions.

Withdrawals

We’re back to the payouts and, again, there is a minimum of $100 for
withdrawals. However, if free money was used by players in Denmark, Greece, or
the UK, the minimum drops to $50.

When it comes to the turnaround time, things get slightly confusing. In one
area, the site boasts that payout requests are processed daily. In another, a
two business day withdrawal pending period is posted. We’ll err on the side of
caution and say that it will take at least two business days to get your request
finalized and on to your financial provider for final processing.

New players also have to go through a telephone verification when they
request their first payout so that could also add to the overall turnaround
time.

Increased Limits for VIP Players

The higher you rank in the loyalty program, the higher your limits are for
payouts.

All players have a set $1,500 cap on regular withdrawals (Not free play cash
withdrawals) but, higher tiers increase as follows:

• Silver Tier: $2,500 per week
• Gold Tier: $3,500 per week
• Platinum Tier: $5,000 per week

Inside the Casino

Game Variety

The quantity is low, but the gaming selections do include video slots,
classic slots, video poker, keno, scratch cards, baccarat, blackjack, and poker.
Oddly, roulette is missing on the full site, and it’s typically a staple with
most casinos, but European Roulette shows up on a mobile device. The variety is
sufficient for most players, but they won’t find too many options from there.
There’s one poker game, one baccarat, two scratch cards, etc.

Audio and Video Quality

When you have a small casino, you’re not pulling on the resources of the
site’s server as much. We found the website to be fast loading, easy to use, and
the typical quality of gaming that Saucify provides.

Software

• Saucify

Saucify is known for its exclusive titles and, although the casino is
relatively small, the games can only be found through a small group of
operators, so they’re harder to find. If you enjoy them, Treasure Mile provides
you with more than a hundred options and nearly half can be played on your
mobile device as well.

Mobile Casino

There’s not quite half of the collection available on smartphones and tablets
at 66 total, but you will find video slots, table games, and video poker. There
aren’t any classic slots or specialty games, and video poker is only single hand
options. The mobile experience will be great for you if your preferred go-to is
on that list. Otherwise, you’re tied to the full site.

Slots – 85 (50 on mobile)

Slot games are separated into just two sections, classic and video. You won’t
find the big progressive jackpots, just some unique titles that are less
mainstream than others.

Video Slots (68 With 50 on Mobile)

• Le Chocolatier
• Max Cash
• Lucky Leprechauns
• Perfect Date
• Cosmopolitan
• The Purse of the Mummy
• Rise of Spartans
• Realms
• Reels of Rock

Classic Slots (17 With 0 on Mobile)

• Break the Bank
• Mermaid Serenade
• Santa’s Surprize
• Stars and Stripes
• Wild Berry
• Rising Sun
• Diamond Dare Bonus Bucks Edition
• 7 iSevens
• Magnificent 7s
• Overdrive

Video Poker (34 with 11 on mobile)

There are technically only 12 different video poker games, but 11 of them
translate into 10 and 50 hand versions that aren’t available on mobile devices.

• Aces and Faces
• Deuces Bonus Wild
• Bonus Poker
• Bonus Poker Deluxe
• Deuces and Joker Poker
• Deuces Wild
• Double Bonus
• Double Double Bonus
• Jacks or Better
• Joker Poker
• Triple Double Bonus
• Rocket Jacks (one version only)

Other (six with 0 on mobile)

• Berry Picker
• Lucky Scratch
• Captain Keno
• Keno
• Powerball Keno
• Superkeno

Table Games (11 with five on mobile)

• Punto Banco
• Atlantic City Blackjack
• Atlantic City Blackjack Elite
• European Blackjack
• European Blackjack Elite
• Single Deck
• Single Deck Elite
• Vegas Strip
• Vegas Strip Elite
• 3 Card Poker
• 3 Card Poker Elite

Customer Service

• Contact Email: [email protected]
• Contact Phone: 888.595.5935
• Live Chat: available 24/7

Customer Service has received some mixed reviews. For the most part, players
have experienced frustration with payouts taking longer than expected and they
weren’t able to obtain much information for the customer service agents.

Summary

For a site that initially launched its service in 2009, its current look and
vibe is fresh and modern, despite the retro theme. It comes across with elegance
and creativity, and it’s refreshing to see something new and different when
online casinos can look so similar.

There’s a top menu, a bottom menu, and a side menu that slides in and
out. Each of them features different key pieces of the puzzle that new customers
would want to review. Additionally, it’s a bit tricky to get back to the gaming
if you venture off into other areas. We kept hitting the menu button by mistake,
and that side menu won’t take you to any gaming section

Although this is a site that allows for US players, the UK and a small list
of other regions are exempt from playing. UK players, especially, need to be
mindful of the restriction, as this operator is not licensed by the UK Gambling
Commission.

On the financial end of things, we found quite a different scenario than we
typically come across, where credit and debit cards are first on the list of
deposit options. Instead, the focus is on e-wallets, and traditional banking is
handled through the use of Bitcoin as an intermediary. For players in the US,
this does make sense as, more often than not, financial transactions are
declined by traditional banks if they’re being initiated for online gambling.

The financial options are listed for anyone to access, but you have to search
the terms and conditions areas to obtain the withdrawal fees that are attached
to some methods.

What we don’t like about this set up is the minimum $100 withdrawal
requirement.

Bonuses are relatively standard. There’s a primary welcome bonus as well as
daily reloads that are offered. If you’re one of those players that must have a
matching reward accompanying all of your deposits, then you’ll love the setup
with this casino.

We particularly like the current limited-time slot tournament that’s
happening at the time of this writing. It adds some fun and excitement to
regular game play, and players should appreciate the opportunity to win some
daily prizes or get in on the big cash awards when the overall winners are
determined.

The gaming itself will appeal to some and eliminate others. The casino is
powered by Saucify, formerly known as Bet on Soft (not Betsoft). It’s custom
software with a catalog of games that you’ll only find on designated Saucify
sites. While video poker, specialty, and table game players may not notice much
of a difference, slot players absolutely will as the most familiar titles
provided by companies like Microgaming, Playtech, and IGT will not appear in
these slot banks.

We also noted that roulette is nowhere to be found on the full instant play
website version, but European Roulette provides one option for mobile casino
players.

The casino is available for instant play or is downloadable so players can
take their pick.

Verdict

Taking a step back in time to the ’20s will take you back to a simpler gaming
experience as well. The casino is relatively small but does include slots, table
games, video poker, and some specialty games, all provided by Saucify. Daily
reload offers keep players in the game and some fun limited time promotions also
offer some real value-add opportunities. Banking for US players is easily
accommodated by a Bitcoin option, but casual players may not be fond of the $100
minimum withdrawal requirement.

FAQ