Complete Review of Twin Online Casino

If you are looking for an online casino that has more Live Dealer and Jackpot
Games than normal then you are going to love Twin Casino. There are plenty of
reliable payment options to allow you to move money on and off of Twin Casino as
well as a courteous customer support team to help with any problems you might
have. So, let’s break it all down here!

Ratings Breakdown

Overall

While this rating might appear slightly below average, we are extremely
confident that Twin Casino will continue to improve their very young online
casino just as they have been doing over the last few months. This casino is
clearly run by people who know what Internet gamblers want, and it is an
extremely safe place to play due to their strict gaming licenses.

Game Variety

Twin Casino does a great job of providing a wide variety of games to their
players even though they have an average number of games in their library. You
will be able to find everything from Live Casino games where a dealer will
interact with you via webcam, to jackpot slots that could make you rich
overnight at the push of a button.

The only reason we did not give them a perfect rating in this section is
because they could probably stand to add a few more games. Specifically, they
could use some more video poker games and miscellaneous games such as scratch
cards.

Banking

It is extremely tough to find any problems with the banking options on Twin
Casino. They offer a nice balance of ewallets, plastic cards, bank transfers and
prepaid cards, so there should be something for everyone.

We especially love the fact that every withdrawal method has an average
turnaround time of less than a week. It is also a huge plus that there are no
fees associated with any of the deposit options.

Bonuses

The bonus promotions of Twin Casino are pretty sweet, especially the welcome
bonus that applies to your first two deposits. The playthrough requirements are
also extremely low compared to their competitors, which is refreshing to see.

The fact that they have almost doubled their number of promotions in the last
week just goes to show that they are dedicated to improving their site
constantly. We are confident that they will continue to add more in the near
future, which would push them to a clear 5.0 rating in this category.

Customer Service

First of all, we knocked a point off of their customer service rating due to
the fact that they do not offer customer service 24/7. The hours that you can
receive customer service are directly related to which language you speak, which
is one of the first times we have ever seen such a weird policy.

The second point that we took off of their customer service rating was a
direct result of the fact that they do not offer any sort of phone number
support.

Outside of these two points, we were pleased with the speed in which we
received helpful replies from a customer service representative during business
hours.

User Interface

When it comes to the audio and graphic quality of the games on Twin Casino,
there is not much room for improvement. These games were made by some of the
biggest games in the software development industry, and we have no question that
you will enjoy the fun gambling atmosphere that this software brings to the
table.

However, we had to dock them a point in this category because they refuse to
implement a functional filter into their game library.

Mobile Compatibility

Unfortunately, there is no mobile app available for Twin Casino at the
moment. We will give them a few points in this category anyway since the website
will still function from your phone with the use of a web browser.

However, accessing Twin Casino from a web browser will not be nearly as
smooth as a mobile app would be. This undeniable fact is the whole reason why
casino apps were invented in the first place. It is highly probably that Twin
Casino plans on adding a mobile app in the near future since they were founded
just a few months ago.

We are very excited to see how well Twin Casino rates against their
competition since they appear to be owned by a company that is comprised of
people who have been in the gambling industry for a long time. Throughout this
review, we will examine the various features they offer and how they compare to
all of the other online casinos

Anything that we say in this review is our own opinion, and no one had any
influence over what we say or think about Twin Casino. We describe exactly what
we see or experience with a neutral lens so that we can give our readers a
glimpse into what it is like to be a player on this site. By doing this, we hope
to help our readers figure out if Twin Casino is the place for them so that they
can have the best online gambling experience possible.

The Basics About Twin Casino

Before you begin reading this review on Twin Casino, you should check and see
if your country is permitted to participate in the thrilling casino games that
they provide. The following countries are NOT allowed to play on Twin Casino:

Now that we got that piece of business out of the way, let’s talk a little
bit about the basics of Twin Casino. This casino was recently founded in
mid2017, so it is important to keep that in mind and cut them a little bit of
slack whenever we come across a feature that is slightly undesirable.

Twin Casino was founded by a company named ORing Ltd., which appears to be
comprised of a bunch of chiseled industry veterans who know exactly what
gamblers want to see in an online casino. To find out more information about
their specific employees, you can simply search their company name on LinkedIn
and browse around.

The most important feature of an online casino is the gaming license that
they hold. Fortunately, Twin Casino is licensed by two accredited licensing
authorities known as the Government of Curacao and the Malta Gaming Authority.
Even though the Government of Curacao isn’t exactly known for its level of
strictness, Malta Gaming Authority is one of the best licenses that an online
casino can possibly have.

The Casino

Since Twin Casino does not offer a poker room or a sports book, casino games
are their main focus. Even though the site was founded only a few months ago,
they have managed to compile a very appealing list of different games from a ton
of different popular providers.

If English is not your main language, then you will be happy to know that the
Twin Casino webpage can be translated into four other languages: German,
Swedish, Norwegian and Finnish.

Let’s take a closer look at each aspect of this game library and try to
determine where their strengths lie.

Game Variety

With just over 300 games, Twin Casino has right around the average number of
games for an online casino. However, the variety that they have in their game
library is not average at all. You will be able to find plenty of games in each
category that should keep you busy for quite some time. The games that have the
widest variety to choose from are the Live Dealer games and the slot games.

Audio/Video Quality

We have no complaints about the audio quality or video quality in the games
provided. The audio is crisp and clear, which adds an extra element of fun to
the gambling environment. The graphics are vivid and allaround top of the line,
which is to be expected when a casino has so many high quality software
developers making their games.

Don’t believe us? Well, lucky for you, Twin Casino has included a Demo Mode
option for every game in their lobby except for their Live Casino games. This
Demo Mode allows you to play these games without depositing or even making an
account so that you can examine the graphics and audio quality for yourself. It
makes sense that they don’t allow Demo Mode for the Live Casino games since they
have to pay these dealers.

Software

The companies that provided software for the games on Twin Casino include
names such as Net Ent, Microgaming, Play N’ Go, Evolution, Quickspin, Yggdrasil,
Pragmatic Play and Genii. While we have never heard of Genii, we are well aware
that the rest of this list is practically a “who’s who” of the giants in the
software developer industry.

Slots

Like so many other online casinos, Twin Casino has decided to fill their game
library with hundreds of slot games. This large selection brings a wide variety
of different genres of slot games such as movie themed slots, video game themed
slots and adventure themed slots.

In our opinion, the most impressive part of the slot section of Twin Casino
is the fact that they offer a total of 13 different jackpot games. These games
are a great way to get rich quick. At the time of this writing, the biggest
jackpot that you can win is a whopping €2,800,000 from the Mega Moolah jackpot
slot.

The following list contains some of the many slot games that are available on
Twin Casino:

• Planet Fortune
• Jurassic Giants
• Lucky Links
• 7 Piggies
• Grim Muerto
• Sticky Bandits
• Big Bad Wolf
• Viking Runecraft
• Sakura Fortune
• Wacky Panda
• 3 Kingdoms
• Gemix
• Fu Er Dai
• Fire Joker
• Sea Hunter
• Holly Jolly Penguins
• Gold Rush
• Goldilocks and the Wild Bears
• Troll Hunters
• The Wild Chase
• Diamond Strike
• Rich Wilde and the Pearls of India
• Tower Quest
• Lady of Fortune
• Big Win Cat
• Castle Builder
• Cloud Quest
• Eye of the Kraken
• Golden Ticket
• Wins of Fortune
• Jewel Blast
• Fairy Gate
• Spinions Beach Party
• Jurassic World
• Gnome Wood
• Dragon Shrine
• Jungle Jim
• 108 Heroes Multiplier Fortunes
• Pieces of Eight
• And many others!

Video Poker

There is absolutely no way to filter the game library of Twin Casino for
Video Poker games. Even if you type Video Poker into the search box, nothing
will come up.

However, after scrolling through their entire game selection, we were able to
deduce that they do, in fact, offer some Video Poker games. There are 10 Video
Poker games in total, and they seem to have all of the most popular ones
covered!

The following list contains every Video Poker game that you can currently
find on Twin Casino:

• Deuces and Joker Poker
• Double Joker Poker
• Bonus Deuces Wild Poker
• Tens or Better Poker
• Deuces Wild Poker
• Louisiana Double Poker
• Aces & Eights Poker
• Jacks or Better Poker
• Aces and Faces Poker
• Joker Poker

Table Games

Once again, Twin Casino did not include a filter for table games, they expect
everyone to just browse through a list of 300 games to find them. Even if you
use the search function to search for “Table Games”, you will be greeted by the
message, “We couldn’t find any games that match your criteria,” which is highly
disappointing.

Luckily, we are here to save the day and have handpicked every table game
from their large selection of casino games. There are a total of 20 table games
on Twin Casino, which mostly consist of various Blackjack and Roulette
variations.

The following list contains every table game that you can find on Twin
Casino:

• Baccarat Gold
• High Limit
  Baccarat
• Premier Roulette
  Diamond Edition
• Multi Wheel
  Roulette Gold
• French Roulette
• MultiHand
  Atlantic City Blackjack
• MultiHand Premier
  Blackjack Gold
• MultiHand
  European Blackjack Gold
• Premier Blackjack
  Hi Lo Gold
• HiLo 13 European
  Blackjack Gold
• Spanish 21
  Blackjack Gold
• Premier MultiHand
  Euro Blackjack Gold
• High Limit
  European Blackjack
• Atlantic City
  Blackjack Gold
• Classic Blackjack
  Gold
• MultiHand Classic
  Blackjack Gold
• MultiHand Perfect
  Pairs Blackjack Gold
• MultiHand Vegas
  Downtown Blackjack
• Vegas Strip
  Blackjack Gold
• Blackjack
  MultiHand

Live Casino

The Live Casino portion of Twin Casino’s game library is extremely
impressive. They offer a whopping total of 15 different Live Casino games, which
is way above the industry standard. On most casino sites, you will be lucky to
find two or three of these types of games.

The variety of this selection is spectacular since they appear to offer
certain games that we have never seen before such as Svensk Roulette and
Dragonara Roulette. They also have a lot of the common basic Live Casino
games that people love to play such as Baccarat, Three Card Poker and American
Roulette.

The following list contains all of the Live Casino games that you can take
advantage of on Twin Casino:

• Live Three Card
  Poker
• Live London
  Roulette
• Live Svensk
  Roulette
• Live Speed
  Roulette
• Live Caribbean
  Stud Poker
• Live Dragonara
  Roulette
• Live Speed
  Baccarat
• Live American
  Roulette
• Live Dream
  Catcher
• Live Classic
  Roulette
• Live Immersive
  Roulette
• Live Baccarat
• Live VIP Roulette
• Live Ultimate
  Texas Hold’em
• Live Double Ball
  Roulette

Banking Options

The banking options on Twin Casino include a mixed bag of ewallets, plastic
cards, prepaid cards and bank transfers. The only thing they seem to be missing
is the crypto currency known as Bitcoin, which has been exploding in popularity
lately.

The wait times are extremely reasonable since deposits are all completed
instantly and withdrawals are completed in under a week no matter which method
you choose. We love to see that there are no fees whatsoever when
depositing money, but it is not ideal that they charge a fee for all but two
withdrawal methods. On the bright side, it is good that these withdrawal fees
are just a set amount of €2.5 instead of a percentage of your total withdrawal
amount like some casinos try to implement.

Deposit Methods

Withdrawals

Bonus Promotions

If you are from any of the follow countries, you should just skip this
promotions section of our review since you will be ineligible to participate in
any of them: Albania, China, Croatia, Serbia, Thailand, Ukraine and Vietnam.

The bonus promotions on Twin Casino have nearly doubled in size in the last
week. This is pretty common for new casinos, and we expect this rate of growth
to continue over the next year or two.

For now, all we can do is take a look at the promotions that they currently
have. These include a hefty welcome bonus, a slot game promotion and two Live
Dealer promotions. We hope that in the near future, they add in a VIP Club of
some sort and maybe a few leaderboard promotions to keep things interesting.

Twintroduction offer (Welcome Bonus)

In the spirit of seeing double, Twin Casino offers a welcome bonus that
applies to your first two deposits. As long as you deposit a minimum of €50, you
will be rewarded with a $100 match bonus of up to €200 and 50 free spins on the
game Mayana for each of these first two deposits.

In addition to these amazing perks, your deposits will also earn you a raffle
ticket that gives you a chance to win the €1,000 monthly raffle drawing. The
winner of this drawing can expect to see the money appear into his account on
the 25th of each month.

The playthrough requirement for this deposit bonus is that you need to wager
at least 40x the amount of the bonus money you received. This is extremely
reasonable compared to other online casinos, and it is certainly one of the
easiest requirements that we have come across.

Any winnings that are generated from the 50 free spins on Mayana will be
subject to a playthrough requirement of 35xthe amount of the money you won from
them. You will have exactly 30 days to complete the playthrough requirements for
your deposit bonus and free spins or else your welcome bonus will be forfeited.

Quickspin Achievements

This promotion is fairly unique because of the fact that it only applies to
those who play any games that were made by that specific software developer. In
this case, the software developer is Quickspin, which specializes in making slot
games.

Anytime you come across six different unique situations throughout these
games, you will be rewarded with tokens that can be traded in for free spins,
respins, side games and other bonus features. The bonus terms and conditions do
not mention these tokens at all, so we assume that any winnings from these
tokens will be subject to the same playthrough requirements that the
Twintroduction offer was subject to.

Live Blackjack Monday Reward

One of the most recent additions to the list of promotions on Twin Casino is
the Black Monday promotion. If you are a blackjack player at heart, then you
will be happy to know that this offer is meant for you.

All you need to do is play one hand in the Blackjack Live game by Evolution
Gaming on any given Monday and you will be rewarded with 25 free spins on the
slot named Gonzo’s Quest. The winnings from these free spins will be subject to
a wagering requirement of 35x the amount of money that you win from them.

Live Roulette Friday Raffle

This promotion offers tickets into a raffle drawing that picks one winner on
every Monday for a €1,000 bonus. All you need to do if you want to earn a ticket
is to make a winning bet in the American Roulette game that was created by
Evolution Gaming on a Friday, Saturday or Sunday.

In the twin spirit of Twin Casino, any winning bet that includes a “twin
number” such as 00, 11, 22 or 33 will reward you with two raffle tickets. The
maximum number of tickets that you are allowed to win is 50 tickets per day. The
winners of this drawing will be able to withdraw their cash prize without
worrying about any wagering requirements, which we really love to see.

Mobile Compatibility

If you are looking for a casino that has a mobile app which can access their
client, then you should probably look elsewhere. However, if we consider the
fact that this site is still in its infancy, it is probable that they plan on
adding in a mobile app eventually. It is clear from looking at other features of
their site that they care about keeping up with their competitors, and adding a
mobile app is a great way to do this.

Customer Service

Anyone who has played in various online casinos knows that a time will always
come where you need to get ahold of the customer service department. This is
true no matter how highquality the casino is, since minor issues happen all of
the time.

The two methods that you can use to contact the customer service department
are via email and via Live Chat. It is a little disappointing to see that they
did not include a telephone option like most casinos do.

Another negative aspect of the customer service department of Twin Casino is
that you can only get ahold of them during the designated hours that correlate
to the language you speak. This is presumably because they do not have enough
representatives that speak each of the five languages that are supported to have
someone on call at all times. There is also no way to know what these hours are
since they did not list them anywhere on their website, including their FAQ
page.

When we tried to contact them during business hours, we were extremely
impressed by their response speed and courtesy level. The average response time
for the Live Chat feature is only 30 seconds, which is noticeably faster than
the email method.

Summary

Twin Casino is a new online casino, but you would not be able to figure that
out unless you did some research into their history. They offer a wide variety
of games from a ton of popular software developers, and they are licensed by one
of the strictest gaming authorities in the world.

The fact that they seem to be constantly adding games and promotions to their
site really goes to show that they are serious about being a household name in
the gambling industry. Moving money to and from Twin Casino is quite easy since
the deposits are instant and the withdrawals are all completed in under a week
on average.

If we were faced with the task of trying to improve Twin Casino, we would
make customer support available 24/7 and release a mobile app as soon as
possible. If you consider the fact that these minor issues are the biggest
problems that Twin Casino has, and that they are constantly working on
improving, it is easy to see that Twin Casino is a great online casino to play
on.

Verdict

Even though Twin Casino is relatively new to the online casino industry, we
feel comfortable recommending it to any of our readers. Their flaws are not big
enough to warrant any real concern, and it is likely that they will improve
their site piece by piece over time, like most new casinos tend to do.

FAQ